Rameen Syeda
Computer Services Clerk at POPLAR CREEK PUBLIC LIBRARY DISTRICT- Claim this Profile
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Urdu Native or bilingual proficiency
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Spanish Limited working proficiency
Topline Score
Bio
Experience
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Computer Services Clerk
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Oct 2019 - Present
-Promptly answer and direct all incoming calls in a timely manner, greet/ direct all patrons to desired destinations, and ensure a high level of customer service. -Confirm meeting room appointments through calendars. -Assist and guide patrons with printing, copying, scanning, and faxing. -Assist and guide patrons with software navigation. -Creating excel spreadsheets to store and manage data, store and retrieve email messages, locate and use common search engines, write… -Promptly answer and direct all incoming calls in a timely manner, greet/ direct all patrons to desired destinations, and ensure a high level of customer service. -Confirm meeting room appointments through calendars. -Assist and guide patrons with printing, copying, scanning, and faxing. -Assist and guide patrons with software navigation. -Creating excel spreadsheets to store and manage data, store and retrieve email messages, locate and use common search engines, write, modify, and edit text using word application systems. -Navigation of the library database for patron/ staff use. -Confirm records are accurate and up to date. -Order library books on demand. -Assisting in maintenance of the organization of library resources. Show more Show less
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IT Associate
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Mar 2016 - Present
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Education
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University of Illinois at Chicago
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Elgin Community College