Experience

Vistaar Financial Services Pvt Ltd

• India
• Financial Services
• 700 & Above Employee

• Operation Officer

  • Jul 2015 - Present

  Responsibilities:- Provide support to all business units including administrative, financial and human resource departments. Validation of KYC, Pre and Post sanction documents, Underwriting and Disbursement of Files . Customer analysis as per credit policy and norms, Maintaining quality portfolio, Central ops and credit query resolutions, Follow ups for NST, PDC deferrals, Short PDC, PDD. Conduct regular operational reviews and audits for preventive maintenance, Maintaining audit score and quality of files as per standard parameters. Follow up for Collection, End Use Check. Provide guidance to staff in resolving operational issues and problems. Ensure resource assignment, work allocation, training development and performance assessment are completed in timely manner. Provide excellent customer service in order to build and maintain strong relationship with customers. Conduct regular meetings with staffs to discuss about operational updates, ideas and issues. Ensure customer complaints are handled and resolved accurately and quickly, Handling process of vendor payment . Show less



Fullerton India Credit Company Ltd.

• India
• Financial Services
• 700 & Above Employee

• Transaction Officer

  • Apr 2013 - Jul 2015

  Responsibilities : Provide support to all business units including administrative, financial and human resource departments. Validation of KYC, Pre and Post sanction documents, Underwriting and Disbursement of Files . Customer analysis as per credit policy and norms, Maintaining quality portfolio, Central ops and credit query resolutions. Conduct regular operational reviews and audits for preventive maintenance, Maintaining audit score and quality of files as per standard parameters. Follow up for Collection, End Use Check. Provide guidance to staff in resolving operational issues and problems. Ensure resource assignment, work allocation, training development and performance assessment are completed in timely manner. Provide excellent customer service in order to build and maintain strong relationship with customers. Conduct regular meetings with staffs to discuss about operational updates, ideas and issues. Ensure customer complaints are handled and resolved accurately and quickly, Handling process of vendor payment . Show less



SKB Accounting (An accounting outsourcing firm)

• Bhopal Area, India

• Accounts Assistant/Administrator

  • Nov 2010 - Apr 2013

  • Prepare profit and loss statements and monthly closing reports. • Compile and analyze financial information to prepare entries to accounts, such as general ledger accounts, and document business transactions. • Establish, maintain, and coordinate the implementation of accounting and accounting control procedures. • Monitor and review accounting and related system reports for accuracy and completeness. • Prepare and review budget, revenue, expense, payroll entries, invoices, and other accounting documents. • Support Client over billing & invoices and accounting policies to junior staff, vendors and clients. • Supervise the input and handling of financial data and reports for the company's automated financial systems • Interact with internal and external auditors in completing audits. Show less



Sahayata Microfinance Pvt Ltd

• Financial Services
• 1 - 100 Employee

• Assistant Manager

  • Jan 2009 - Oct 2010

  • Over look the functioning of the entire branch and responsible for business expansion and boosting the Geo Capital’s profits. • Supervise complete operational functions of the branch including all reports and returns connected with it. • Ensure effective control environment with focus on compliance of Prudential and other regulatory instructions. • Responsible for the various compliances by the branch, audit and self-assessment functions. Ensure that the branch is ready at any time to undertake the review and audit by Internal/external Auditors. • Setting targets and ensuring their timely achievement; motivating and developing staff. • Coordinate the repayments schedules and ensure execution of the repayments on due date. • Joint custodian of cash vault with responsibility to no procedural slippages. • Create and analyze MIS reports, which are forwarded to branch staff and head office Show less