Ramatsimele Eugenia Mabudusha

IT Service Desk Consultant at In2IT Technologies
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Contact Information
Location
City of Johannesburg, Gauteng, South Africa, ZA
Languages
  • English Native or bilingual proficiency
  • Sepedi -
  • SeSotho -
  • IsiZulu -

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Credentials

  • Microsoft certified: Azure Fundamentals
    Microsoft
    Dec, 2019
    - Sep, 2024
  • MCSE: Server Infrastructure
    Microsoft
    Jan, 2016
    - Sep, 2024
  • Microsoft Certified Professional (MCP)
    Microsoft
    Nov, 2015
    - Sep, 2024
  • IT diploma
    Richfield Graduate Institute of Technology
    Dec, 2011
    - Sep, 2024
  • Microsoft Certified: Azure Administrator Associate
    Microsoft
    Aug, 2020
    - Sep, 2024

Experience

    • South Africa
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Service Desk Consultant
      • Jan 2022 - Present
    • South Africa
    • Information Technology & Services
    • 700 & Above Employee
    • Service Desk Analyst
      • Jan 2021 - Dec 2021
    • Information Technology Technician
      • Feb 2020 - Oct 2020

      Traveling to campuses diagnosing stuffs and students' computer errors, Troubleshooting and updating softwares and hardwares, Replacing and repairing devices. Traveling to campuses diagnosing stuffs and students' computer errors, Troubleshooting and updating softwares and hardwares, Replacing and repairing devices.

    • South Africa
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Network Administrator
      • Jun 2016 - Dec 2016

      Responsible for taking and logging IT calls and providing efficient customer support. Installed, configured and updated PC softwares and OS in clients' sites. Responsible for taking and logging IT calls and providing efficient customer support. Installed, configured and updated PC softwares and OS in clients' sites.

Education

  • Richfield Graduate Institute of Technology
    Information Technology
    2010 - 2012
  • Dinao Secondary school
    Matric
    2005 - 2009

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