Centre Head

• Aug 2023 - Present

Manager - Operations (Head - Operations)

• Apr 2022 - Sep 2023

Directs and heads day to day operations for following departments: IPD (PRE, Admissions, GRE) Round reception, Admissions, Billing (Cash, Insurance, credit, Submission), HK, Engineering & Maintenance, Security & transport, Canteen services etc. P&L analysis to monitor the consumption of all operational areas, their rate fluctuations and daily requirements accordingly. Strategic planning and implementation, Ensure to control revenue leakage Continually investigate and introduce process improvement, quality improvement, cost reduction and revenue enhancement measures. Work with other functions like Medical, Finance, Procurement, Marketing, etc. to ensure high levels of patient care Show less

Unit Head - Operations

• Jan 2019 - Jan 2022

Promoted and enabled necessary changes to align corporate operations with strategic plans. Proposing plans to the management, collaboration with medical professionals, day to day monitoring for smooth functioning, Implementation of patient service initiatives, periodical process review& audit and control mechanisms, Image building. Promoted and enabled necessary changes to align corporate operations with strategic plans. Proposing plans to the management, collaboration with medical professionals, day to day monitoring for smooth functioning, Implementation of patient service initiatives, periodical process review& audit and control mechanisms, Image building.

Manager - COE & Operations

• Apr 2018 - Dec 2018

Worked as Business Operations professional (80% Hospital Operations and 20% Business Operations) which include conversion management, OP, IP operations & Facility Management Worked as Business Operations professional (80% Hospital Operations and 20% Business Operations) which include conversion management, OP, IP operations & Facility Management

Manager - Operations

• Oct 2016 - Apr 2018

Responsible for Unit Operations, monitoring day to day activities for smooth functioning of OP, IP operations, Marketing Management, Vendors Management & facility Management.

Assistant manager - Operations

• Oct 2015 - Oct 2016

Responsible for Unit Operations, monitoring day to day activities for smooth functioning of OP, IP operations, Marketing Management, Vendors Management & facility Management.

Management Executive

• Dec 2011 - Jul 2013

Responsible for Medical Wing - Operations, coordinating with health care organization for Empanelment for health care services (OP, IP and Diagnostic) to Indian and US Employees / Clients. Responsible for Medical Wing - Operations, coordinating with health care organization for Empanelment for health care services (OP, IP and Diagnostic) to Indian and US Employees / Clients.