Ramandeep Singh
Chief Strategy Officer at inMorphis- Claim this Profile
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English Full professional proficiency
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Hindi Full professional proficiency
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Punjabi Full professional proficiency
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Bio
Jason Douglas
Ramandeep is a man of deep integrity and insight in many areas, both inside and outside of a professional capacity. He often went above and beyond to support me in terms of our ServiceNow implementation, negotiations, explanations and paths through choppy waters. A sign of a good leader is the ability to really listen, where possible prevent and anticipate, when necessary resolve issues. Ramandeep has these qualities in abundance.
LinkedIn User
I rarely come across real talents who stand out like Raman. I had the pleasure of working with Raman at the NTT Data and the BirlaSoft, collaborating on several project teams. Raman’s ability to handle multiple projects was unlike any I’ve seen before and made a dramatic increase in the productivity level of our company. No matter how tense a meeting, Raman made sure everyone left with a smile. As a leader, Raman earns my highest recommendation.
Jason Douglas
Ramandeep is a man of deep integrity and insight in many areas, both inside and outside of a professional capacity. He often went above and beyond to support me in terms of our ServiceNow implementation, negotiations, explanations and paths through choppy waters. A sign of a good leader is the ability to really listen, where possible prevent and anticipate, when necessary resolve issues. Ramandeep has these qualities in abundance.
LinkedIn User
I rarely come across real talents who stand out like Raman. I had the pleasure of working with Raman at the NTT Data and the BirlaSoft, collaborating on several project teams. Raman’s ability to handle multiple projects was unlike any I’ve seen before and made a dramatic increase in the productivity level of our company. No matter how tense a meeting, Raman made sure everyone left with a smile. As a leader, Raman earns my highest recommendation.
Jason Douglas
Ramandeep is a man of deep integrity and insight in many areas, both inside and outside of a professional capacity. He often went above and beyond to support me in terms of our ServiceNow implementation, negotiations, explanations and paths through choppy waters. A sign of a good leader is the ability to really listen, where possible prevent and anticipate, when necessary resolve issues. Ramandeep has these qualities in abundance.
LinkedIn User
I rarely come across real talents who stand out like Raman. I had the pleasure of working with Raman at the NTT Data and the BirlaSoft, collaborating on several project teams. Raman’s ability to handle multiple projects was unlike any I’ve seen before and made a dramatic increase in the productivity level of our company. No matter how tense a meeting, Raman made sure everyone left with a smile. As a leader, Raman earns my highest recommendation.
Jason Douglas
Ramandeep is a man of deep integrity and insight in many areas, both inside and outside of a professional capacity. He often went above and beyond to support me in terms of our ServiceNow implementation, negotiations, explanations and paths through choppy waters. A sign of a good leader is the ability to really listen, where possible prevent and anticipate, when necessary resolve issues. Ramandeep has these qualities in abundance.
LinkedIn User
I rarely come across real talents who stand out like Raman. I had the pleasure of working with Raman at the NTT Data and the BirlaSoft, collaborating on several project teams. Raman’s ability to handle multiple projects was unlike any I’ve seen before and made a dramatic increase in the productivity level of our company. No matter how tense a meeting, Raman made sure everyone left with a smile. As a leader, Raman earns my highest recommendation.
Credentials
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CSPO (Certified Scrum Product Owner)
Scrum AllianceDec, 2015- Nov, 2024 -
Business Analytics
Sunstone Business SchoolJan, 2014- Nov, 2024 -
ServiceNow Certified Implementation Specialist
ServiceNow - The Enterprise IT Cloud CompanyOct, 2013- Nov, 2024 -
M101P - MongoDB for Developers
MongoDBAug, 2013- Nov, 2024 -
M102-MongoDB for DBAs
MongoDBJun, 2013- Nov, 2024 -
TOGAF 9 Certified
The Open GroupApr, 2013- Nov, 2024 -
ITIL Expert
EXINFeb, 2013- Nov, 2024 -
ITIL (2011) Intermediate (Capability Stream) - OSA, SOA, RCV, PPO
EXINJan, 2013- Nov, 2024 -
ITIL 2011 MALC
EXINFeb, 2012- Nov, 2024 -
SeviceNow Certified System Administrator
ServiceNow - The Enterprise IT Cloud CompanySep, 2013- Nov, 2024 -
Cloud Computing Foundation
EXIN -
ITIL V3 Foundation
EXIN
Experience
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inMorphis
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India
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IT Services and IT Consulting
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200 - 300 Employee
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Chief Strategy Officer
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Oct 2021 - Present
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Birlasoft
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India
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IT Services and IT Consulting
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700 & Above Employee
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Global Practice Director
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Jan 2021 - Oct 2021
Manage ITG portfolio of approx. $4 MillionLead ServiceNow CoEEstablish SAM consulting and implementation PracticeGrow SIAM Consulting and Enterprise Service Management CapabilitiesEstablish LeadSquared Practice Evaluate new products and platforms
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Practice Director & Principal Architect
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Jul 2019 - Jan 2021
Scale Up ServiceNow practiceEnterprise Service ManagementLeading a CoE consisting of senior managers, architects, developers and testersSet up Atlassian Jira PracticeServiceNow Principal ArchitectSupport IT Operations Improvement
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Deputy General Manager & Principal Architect
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Dec 2017 - Jun 2019
Scale up MicroFocus PPM Practice.Establish ServiceNow Professional Services Practice.Lead a CoE consisting of senior managers, architects, developers and testersEvaluate and add new tools to Service Portfolio.ServiceNow and BMC Principal Architect
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Dell Technologies
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Senior Advisor
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Apr 2014 - Oct 2017
Dell Services is NTT Data Services now. First hire for Dell's ServiceNow Practice globally Built and led ServiceNow Development team from scratch Client Relationship Manager for certain Key accounts Played a key role in establishing ITSM Governance model for clients Played a Key role in ITSM strategy for Dell Assist Process Owners with latest in ITIL Processes and Technology Established the foundation of the tool. Drove the first leg of ServiceNow Shared Functional Design and development from scratch (Domain Separated Instance). Drove the first leg of complete ServiceNow Platform architectural design from scratch Designed the Strategy for first phase - People, Process and Tool. Evaluate and recommend new products to achieve Business goals and differentiate product from competition. Led Overall architecture and Functional Design of the Tool Map Business requirements to Tool and come up with innovative solutions on achieving outcomes while keeping the tool maintainable in long run Show less
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SDG Corporation
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United States
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IT Services and IT Consulting
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400 - 500 Employee
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Technical Architect
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Sep 2013 - Apr 2014
Define ITSM Strategy Part of ITSM Architecture Team Play a key role in designing automation solutions on ServiceNow Platform for a Fortune 5 client Define ITSM Strategy Part of ITSM Architecture Team Play a key role in designing automation solutions on ServiceNow Platform for a Fortune 5 client
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HCLTech
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India
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IT Services and IT Consulting
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700 & Above Employee
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Technical Specialist
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Jul 2012 - Sep 2013
Create and Review SOW (Statement of Work - Technical/Solution Aspects) for ITSM transformation programsAlign Service Automation initiatives with IT Strategy and Vision of the EnterpriseThink, Design and Architect Unique Service Offerings in Service Automation Space for potential customersLead ITSM implementations - BMC and ServiceNowDesign FRS (Functional Requirement Specifications Doc) for implementing ITSM SolutionsProcess ConsultancyTechnical ArchitectSolution ArchitectIntegration Solutions Specialist - Design and Integrate using Web services, APIs, ETL platforms (Pentaho, Informatica, MS Biztalk) Show less
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Senior Specialist
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Jul 2010 - Jun 2012
Leading ITSM implementationsITSM Functional ConsultantSolution ArchitectIntegration Solutions SpecialistGiving solution Presentations/Demos and Solution inputs for Responding to RFP and RFI to support Pre-Sales functionITSM Modules admin training - Remedy ITSM and Service-Now.com
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Specialist
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Jan 2009 - Jun 2010
BMC Remedy ITSM ImplementationDesign and Validate ITSM (IM/PM/CM/SLM) processesSolution ArchitectRemedy MigrationB2B IntegrationRemedy Enhancements on ITSM
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Developer
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Jan 2006 - Dec 2008
Remedy UpgradeMapping Process to ToolIntegrationsPL/SQLRemedy EnhancementsAS/400 (COBOL, RPGLE)Forte (Baan, Infor WMS)
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Guru Nanak Dev University, Amritsar, Punjab-India
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1 - 100 Employee
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Lead Student Placement Coordinator
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May 2004 - Dec 2005
Responsible for Corporate and Student communication and various Administration activities. Responsible for Corporate and Student communication and various Administration activities.
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Education
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2002 - 2006
Guru Nanak Dev University
Bachelor of Technology, Electronics and Communications Engineering -
2000 - 2002
Khalsa College
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1989 - 2000
D.A.V. Public School
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