Experience

Refugee Talent Hub

• Netherlands
• Non-profit Organizations
• 1 - 100 Employee

• Project Employee

  • Jan 2023 - Present

  ▪ ondersteuning van accounts ▪ Refugee Talent Hub is an employment initiative that brings refugees and employers together with paid jobs as the goal. ▪ Responsible for supporting my colleagues in activities with employers, Specifically, currently involved in the: · Job Retention Program · Programs presentations ▪ Working closely with program managers and partnership managers to help organize and support Refugee Talent Hub activities. ▪ ondersteuning van accounts ▪ Refugee Talent Hub is an employment initiative that brings refugees and employers together with paid jobs as the goal. ▪ Responsible for supporting my colleagues in activities with employers, Specifically, currently involved in the: · Job Retention Program · Programs presentations ▪ Working closely with program managers and partnership managers to help organize and support Refugee Talent Hub activities.



Fenyx IT Academy

• Netherlands
• Software Development
• 1 - 100 Employee

• Data Science Bootcamp

  • Sep 2022 - Mar 2023

  7-month intensive Bootcamp program with a comprehensive curriculum, covering the foundational skills needed for a career in data analytics. Hands-on experience covered the essential topics: Python, Databases SQL and NoSQL, probability, statistics, Data Gathering & APIs, FastAPI, classic data analytics methods such as regression and classification, Data Visualisation & PowerBI, Machine Learning, and Cloud technology. 7-month intensive Bootcamp program with a comprehensive curriculum, covering the foundational skills needed for a career in data analytics. Hands-on experience covered the essential topics: Python, Databases SQL and NoSQL, probability, statistics, Data Gathering & APIs, FastAPI, classic data analytics methods such as regression and classification, Data Visualisation & PowerBI, Machine Learning, and Cloud technology.



Syriatel Mobile Telecom

• Syrian Arab Republic
• Telecommunications
• 700 & Above Employee

• Software Engineer

  • Dec 2020 - Apr 2021

  ▪ Developed and maintained new features and functionality using the following Tech Stack: Python Django framework, RESTFUL API, Angular 9, C#, Oracle SQL. ▪ Responsible for maintaining legacy applications. ▪ Translate functional requirements and system architecture into solid software designs and implementations. ▪ Developed and maintained new features and functionality using the following Tech Stack: Python Django framework, RESTFUL API, Angular 9, C#, Oracle SQL. ▪ Responsible for maintaining legacy applications. ▪ Translate functional requirements and system architecture into solid software designs and implementations.



IUST University

• Canada
• Computer and Network Security
• 1 - 100 Employee

• Lecturer

  • Sep 2019 - Aug 2020

  ▪ Taught the following lectures and lab sessions in the Computer and Informatics Engineering Department: -Software Engineering. -Web Publishing. -Design and Analysis of Algorithms. -Programming Fundamental. -Computer Skills 1 -Computer Skills 2 (C# Programming). ▪ Developed instructional plans by planning lessons and assignments. ▪ Assessed students’ progress by grading papers, tests, and other work. ▪ Taught the following lectures and lab sessions in the Computer and Informatics Engineering Department: -Software Engineering. -Web Publishing. -Design and Analysis of Algorithms. -Programming Fundamental. -Computer Skills 1 -Computer Skills 2 (C# Programming). ▪ Developed instructional plans by planning lessons and assignments. ▪ Assessed students’ progress by grading papers, tests, and other work.



Syrian Computer Society (SCS)

• Syrian Arab Republic
• Technology, Information and Internet
• 1 - 100 Employee

• Programming Coach

  • Mar 2018 - Sep 2019

  ▪ Prepared and delivered training courses in multiple development boards (Arduino, Raspberry Pi, Lego EV3) to the youth of ages (10-19). ▪ Trained teams to participate in World Robot Olympiads (WRO), and Annual Robot Competition (ARC) and achieved several recognitions for it. ▪ Participated as a judge in World Robot Olympiad Syria 2019, World Robot Olympiad Canada online 2020. ▪ Developing the skills of critical thinking and logical analysis in students which was reflected in their performance and achievements in the competitions. Show less



Hyper Technology ISP

• Damascus, Syria

• Pre-sale Engineer

  • Dec 2018 - Aug 2019

  ▪ Gathered business requirements and translated complex needs into clear and concise technical solutions. ▪ Determined the technical requirements to meet client goals and act as a liaison between the organization’s sales and the engineering department ▪ Developed and designed presentations that advanced key business objectives and tell the story through clean, concise, and well-organized slides. ▪ Worked closely with prospects and customers to understand their business requirements and assist in driving the sales process Show less



Syriatel Mobile Telecom

• Syrian Arab Republic
• Telecommunications
• 700 & Above Employee

• Contact Center Support Representative

  • Feb 2016 - Sep 2017

  ▪ Answered customers' calls and responded efficiently to their inquiries related to Syriatel products and services in a professional manner explaining possible solutions, and ensuring that clients feel supported and valued. ▪ Identified and escalated priority issues to ensure a high level of customer satisfaction. ▪ Took part in several pieces of training and other learning opportunities to expand knowledge in sales and customer satisfaction. ▪ Answered customers' calls and responded efficiently to their inquiries related to Syriatel products and services in a professional manner explaining possible solutions, and ensuring that clients feel supported and valued. ▪ Identified and escalated priority issues to ensure a high level of customer satisfaction. ▪ Took part in several pieces of training and other learning opportunities to expand knowledge in sales and customer satisfaction.