Branch Manager

• Dec 2022 - Present

Store Manager

• Feb 2020 - Oct 2022

Opened the first store in Abu Dhabi located in World Trade Centre with total Area of 18000sq ft. Responsible for the market development in Abu Dhabi for the brand by working closely with Marketing & Backend Team. Achievement: Highest customer rating for the store via Google Rating, maintaining all the KPI’s as per the retail standard, the shrinkage is under 0.20% since opening, best store for selling more quantity of Wardrobes among all the stores approx. 32% contribution in total. All the customer complaints closed within 24hrs. Highest employee retention, Started the B2B sales in the region & develop the catalogue for the corporate clients. Store is the best in visuals & displays ; Appreciated every time by the CEO on his visits to WTC. Show less

Store Manager

• Oct 2017 - Jan 2020

I was responsible for the complete store operations & business of Liwa Center store of Home Box in Abu Dhabi, with total store size of 38000 sq.ft. I was leading a team of 33 staff, who were keen on achieving whatever targets were given to them. Achievements: Successfully Achieved the BOE Audits as Satisfactory with 93% score for 2 years in a row, it was the first time that store passed the BOE Audits. Lowest shrinkage of 0.09% & 0.12% during the stock audits Store sales grew with total growth of 25% annually during my tenure from 82k SPD to 102K SPD. Won the best store performance during 2018, Lowest attrition rate and highest employee empowerment. Also opened and developed the 25th Store of Home Box in Sharjah City Centre. Show less

Store Manager

• Jan 2016 - Aug 2017

I was working for @Home brand by Nilkamal Ltd. The brand is into the home accessories and Furniture located in Elante Mall in Chandigarh. I was responsible for the over all operations and business of the store. I was leading a team of 40 staff, with whom i achieved all the business objectives. I started some new initiatives for the employee engagement which resulted in high productivity of the store. During my tenure the attrition was 0% and store achieved all the required targets. I was working for @Home brand by Nilkamal Ltd. The brand is into the home accessories and Furniture located in Elante Mall in Chandigarh. I was responsible for the over all operations and business of the store. I was leading a team of 40 staff, with whom i achieved all the business objectives. I started some new initiatives for the employee engagement which resulted in high productivity of the store. During my tenure the attrition was 0% and store achieved all the required targets.

Assistant Store Manager

• Oct 2013 - Dec 2015

Inv Home is a part of Aesthetic Living Merchants Pvt. Ltd. The USP of the store is customization of furniture products. The brand is in to the Home Furnishing and furniture. i was responsible for developing the sales and leading the team. successfully achieved all the KPI's Inv Home is a part of Aesthetic Living Merchants Pvt. Ltd. The USP of the store is customization of furniture products. The brand is in to the Home Furnishing and furniture. i was responsible for developing the sales and leading the team. successfully achieved all the KPI's

Free Lance Project

• Jul 2013 - Oct 2013

Developed and Executed a business plan for the Ludhiana location for Bislery International Pvt. Ltd. Responsibility includes: Resuscitate the old counters, Opening up new Markets, Increasing the market share and growth in the sales figures Developed and Executed a business plan for the Ludhiana location for Bislery International Pvt. Ltd. Responsibility includes: Resuscitate the old counters, Opening up new Markets, Increasing the market share and growth in the sales figures

Free Lance Project

• Apr 2013 - Jul 2013

EME Technologies provides industrial training for the Engineering students. Developed the market for the institute and increased the student base EME Technologies provides industrial training for the Engineering students. Developed the market for the institute and increased the student base

Assistant Store Manager

• Dec 2010 - Dec 2012

Pure Home + Living is a leading home furnishing brand in India. I have handled the entire store and as per my experience a store manager is a store CEO as he handles everything in the store. Having overall accountability for setting up the store from the very initial stage, growing the sales and profitability throughout each area of the store; managing teams to deliver KPI's and compliance throughout the operation, as well as delivering excellent standards of customer service. Pure Home + Living is a leading home furnishing brand in India. I have handled the entire store and as per my experience a store manager is a store CEO as he handles everything in the store. Having overall accountability for setting up the store from the very initial stage, growing the sales and profitability throughout each area of the store; managing teams to deliver KPI's and compliance throughout the operation, as well as delivering excellent standards of customer service.

CSA

• May 2007 - Mar 2009

Worked for United Airlines in the ticketing department. Worked for United Airlines in the ticketing department.