Experience

Micro Merchant Systems, Inc

• United States
• Software Development
• 1 - 100 Employee

• Software Quality Assurance Analyst

  • Sep 2020 - Present

  - Actively participate in daily Scrum meetings. - Perform different types of testing at different phases of SDLC- Sanity, Smoke, Unit, Functional, Integration and Regression testing. - Compose comprehensive positive and negative test scenarios to improve test process and coverage. - Execute test cases and share QA observations with internal teams. - Isolate and reproduce bugs reported in Production Environment. - Report software defects/feature improvements and track them to closure. - Understand business requirements and obtain a clear understanding of the change to be tested. - Work closely with developers to analyze and find root cause of defects. - Use SQL queries extensively to validate and manipulate data in the database. Show less



UBL - United Bank Limited

• Pakistan
• Banking
• 700 & Above Employee

• Application Portfolio Analyst

  • Jan 2019 - Jun 2020

  Worked as “Application Portfolio Analyst” in the IT Operations Department; Major Roles and responsibilities are as follows: - Provide Level-2 Technical Support to deliver standard customer service to corporate clients. - Take ownership of operational issues and suggest temporarily workarounds. - Execute database queries for data extraction [troubleshooting/reporting purpose]. -Perform root cause analysis by debugging production logs in real time. - Communicate application related problems to key stakeholders, including management, development teams, end users, and unit Heads. - Work closely with developers to carry out simulations for bug analysis. - Deploy latest build on staging environment for QAT cycle to be initiated. - Conduct FAT of new and existing items under development. - Provide instructions and training to the customers using the application when necessary. - Monitor application ticket queue to ensure incidents are closed within SLA clock. - Deliver Off-hour support. Show less



HBL - Habib Bank Limited

• Pakistan
• Banking
• 700 & Above Employee

• Application Support Analyst- SWIFT & AML Infrastructure Systems

  • Feb 2017 - Dec 2019

  - Server management and administration of Business Application systems. - Provide support to diagnose and resolve operational issues lodged by business users - Administration of IBM WebSphere MQ Explorer -Application Integration Middleware - Perform Routine Maintenance checklists on all application server systems. - Provide access to the users based on the approved user access matrix. - Perform software components installation and upgradation activities on all DC and DR servers. - Perform Month End System Backup activity. - Serve as a Subject Matter Expert, while interacting with various internal teams and vendors to resolve production incidents. - Interact with auditors to close Audit objection points. - Coordination with vendor to escalate unresolved issues. - Document technical knowledge in the form of knowledge base and manuals. - Involve in DR Drill activities to ensure business continuity in case DC site is down - Resolve vulnerabilities highlighted in the IS vulnerability assessment reports. - Involve in System Integration Testing. - Assist in Project Implementation activities Major Projects: -SWIFT Upgrade [ Release 7.2] -Installation of New AML System -SWIFT Customer Security Controls Framework Show less



Research Center Of Artificial Intelligence,NEDUET

• Research Assistant

  • Jan 2016 - Oct 2016

  1.Researching and developing ideas of entire hardware system design (schematic design) 2.Hardware soldering, testing and debugging. 3.Developing flow diagrams to communicate project flow to other team members. 4. Project subdivision in order to allocate tasks to each member based on their capabilities. 5. Complete integration of system (software programming) along with test deployment. 6. Making changes in existing design according to requirement. 7. Writing website content, research proposals, business plan and research paper. Show less



Siemens

• Intern

  • May 2014 - Jun 2014