Ram Regunathan
Business Consultant at VeriPark- Claim this Profile
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English Full professional proficiency
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Hindi Native or bilingual proficiency
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Tamil Native or bilingual proficiency
Topline Score
Bio
Credentials
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Certified Scrum Product Owner (CSPO)
Scrum AllianceJan, 2021- Nov, 2024 -
Digital Product Management: Modern Fundamentals
CourseraJan, 2021- Nov, 2024 -
Customer Analytics
Coursera Course CertificatesMar, 2017- Nov, 2024 -
The Data Scientist’s Toolbox
Coursera Course CertificatesJan, 2017- Nov, 2024 -
AGILE Workshop
ExcelR SolutionsNov, 2016- Nov, 2024
Experience
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VeriPark
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United Kingdom
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Software Development
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700 & Above Employee
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Business Consultant
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Apr 2017 - Present
End to End CRM Implementations for Banking Clients. Focus on Sales Automation, Marketing and Loan Origination Processes. Expert in eliciting, analyzing, and driving solution design for banking requirements in Microsoft Dynamics 365 CRM platform. Conduct Analysis sessions and document requirements in FRD. Single Point of Contact between the client and the technical team. Lead UAT sessions with client and get sign off from business users for Go-Live. End to End CRM Implementations for Banking Clients. Focus on Sales Automation, Marketing and Loan Origination Processes. Expert in eliciting, analyzing, and driving solution design for banking requirements in Microsoft Dynamics 365 CRM platform. Conduct Analysis sessions and document requirements in FRD. Single Point of Contact between the client and the technical team. Lead UAT sessions with client and get sign off from business users for Go-Live.
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Alshaya Group
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Kuwait
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Retail
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700 & Above Employee
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Business Analyst Project Lead
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Aug 2014 - Apr 2017
Spearheaded an enterprise wide deployment of Cash Management application that reduced Store Cash Banking by 1 hour of an FTE time every day for a total span of 3000 stores across 13 markets. Conceptualized and implemented an Auto Replenishment system that optimized stock transfers from Central Warehouse to store. This process reduced Stock Transfer time from Warehouse to store by over 20%. Engaged all key stakeholders so that critical delivery dates are met by responsible parties and ensure that deliverable meet the highest quality as expected by clients. Spearheaded an enterprise wide deployment of SAP BO dashboards by contributing to dashboard design and key metrics analysis. Analyzed key performance metrics of Stores and showcased areas for improvement in business functions.
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Verizon
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Business Analyst
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Jul 2012 - Aug 2014
Understanding business requirements for migration of legacy systems to newer platforms which handle new customer and network orders. Provided Support to development and testing teams, elucidating business process flow for End to End Integration model, Network Analysis and Reporting & Global Data Network Integration. Worked on implementation of multiple custom designed dashboards for feed data analysis from Layer 2 & Layer 3 equipment touch points. Prepared Software Requirement Specification (SRS) document which outlined use cases. Use Cases are a key input to the development and testing teams. Assisted testing team with business requirement clarifications. Held product demo of NAR and WFM applications to various onshore and offshore stakeholders. Acted as Single Point of Contact between the client and the technical team. Prepared High Level Architecture documents detailing the solution proposed for the NG SER.
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RBS
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United Kingdom
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Banking
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700 & Above Employee
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Business Implementation Analyst
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Jan 2011 - Jul 2012
Project Title: Global Disbursements and Remittances (GD&R) Project Description: GD&R is aimed at improving the value of FX products supplied to niche corporate clients of RBS. The project aims at installing a low value, high volume payment solution involving FX strategies across 144 countries in 128 currencies. This solution primarily aims at bringing transparency in FX transactions, as well cutting down the cost borne by clients whilst usage of single wire payments. Responsibilities: Understanding business process management, country specific business requirements of the GD & R and translating them to specific software requirements Rationalizing requirements from a technological perspective which would require establishment of communication channels, back office connectivity, payment processing and transformation capabilities Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement and Automated clearing house programs Perceive and interpret the techno functional specifications as Use Cases and Work Flow diagrams with the help of MS Visio. Producing cosmetic changes to the front end applications based on client expectations. Evaluating the information gathered through conference calls and surveys with onshore International stakeholders. Effectively communicating with internal teams and external clients to deliver functional requirements like GUI, prototype and test versions.
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Lead Quality Assurance Engineer
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Jun 2007 - Sep 2008
Lead a QA team comprising of 5 members Responsible for Maintenance and Production support of operational data in the Data Warehouse Involved in majority of the manual testing processes like test case preparation, test execution, and result documentation Coordinated with business users of Washington Mutual for the purpose of requirement gathering and implementation Lead a QA team comprising of 5 members Responsible for Maintenance and Production support of operational data in the Data Warehouse Involved in majority of the manual testing processes like test case preparation, test execution, and result documentation Coordinated with business users of Washington Mutual for the purpose of requirement gathering and implementation
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Education
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2008 - 2010
Loughborough University
Msc, Finance and Management -
2003 - 2007
Anna University
BE, Electrical and Electronics
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