Ram Prasath

Loss Prevention Manager at Four Points by Sheraton Mahabalipuram
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Contact Information
Location
Chennai, Tamil Nadu, India, IN
Languages
  • English Full professional proficiency
  • Tamil Native or bilingual proficiency
  • Hindi Professional working proficiency

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Sathya Prakash Kurup C.A.T.S ( Indian Air Force Veteran)

Ram worked with me at Shangri-La Hotel Bengaluru and is an asset to any organisation he gets associated. He was a great resource in the pre-opening stages and task given to him would accomplish it in the quickest possible time and the quality of the work was also exception. I would recommend him candidature strongly for any organisation he wishes to join.

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Credentials

  • Loss Prevention Officer
    Marriott International
    Dec, 2014
    - Sep, 2024
  • Fire Fighting Certificate from Government of Karnataka.
    R.A Mundkur Fire and Emergency Services Academy, Bangalore
    Sep, 2014
    - Sep, 2024
  • Senior Professional First Aid Certificate
    St John Ambulance
    Apr, 2018
    - Sep, 2024

Experience

    • India
    • Hospitality
    • 1 - 100 Employee
    • Loss Prevention Manager
      • Oct 2022 - Present

      As a Head of the Loss Prevention Department, I am responsible for implementing the Marriott International Loss Prevention Policies and complying with the Marriott Safety and Statutory Standards of the resort and implementing security policies, regulations, rules, and norms and make sure that the environment in my organization is safe for Guests, Employees, Visitors and Contractors. • Prepared overall security plans and managed security operations of organization, including assignments and staffing. • Conducting investigations of property loss, thefts and criminal activities. Provides timely reports to Management. • Manages all security costs through financial analysis. • Creating and Maintaining Security Manuals (Crisis Management Manual, Fire Emergency Plan, Bomb Threat Emergency Plan, Business Continuity Plan) • Conduct Security and Fire Training for the Hotel Employees during the Onboarding and regular intervals • Liasion with Local Law Enforcement Officials and Fire Department Officials • Liasion with Local Community members for the welfare of the Resort and Actively participating with the events in the local community • Recruiting Security Staff Members and periodically training them for First Aid and Fire Safety procedures Show less

    • India
    • Hospitality
    • 1 - 100 Employee
    • Security Manager
      • Dec 2016 - Sep 2022

      As a Head of the Security and Transportation Department, I am responsible for implementing the IHG Corporate Risk Policies and complying with the IHG and Statutory Standards, also monitoring the security and transport operations of the resort and implementing security policies, regulations, rules, and norms and make sure that the environment in my organization is safe for Guests, Employees, Visitors and Contractors. • Prepared overall security plans and managed security operations of organization, including assignments and staffing. • Conducting investigations of property loss, thefts and criminal activities. Provides timely reports to Management. • Manages all security costs through financial analysis. • Creating and Maintaining Security Manuals (Crisis Management Manual, Fire Emergency Plan, Bomb Threat Emergency Plan, Business Continuity Plan) • Conducting Risk Assessments and reporting the Corporate Risk Manager • Conduct Security and Fire Training for the Hotel Employees during the Onboarding and regular intervals • Liasion with Local Law Enforcement Officials and Fire Department Officials • Liasion with Local Community members for the welfare of the Resort and Actively participating with the events in the local community • Recruiting Security Staff Members and periodically training them for First Aid and Fire Safety procedures Transport 1. Managing fleet of 12 Vehicles that includes 2 BMW 5 series Cars and Innova Crysta for Guest Transportation 2. 2 nos of Bus and 2 nos of Cars for the Staff Transportation also deploying required Valet Drivers for the Guest requirements 3. 4 nos of Sales cars from the dedicated vendor • Implementing Procedures to satisfy the guests with the luxury travel experience and cost saving measures for the optimum use of the resort cars • Obtaining License renewal and Fitness Certificates from the Regional Transport Office • Maintaining Fuel Requirements for the Vehicles • Liasion with local authorities for all required works. Show less

    • Senior Supervisor - Security
      • Mar 2015 - Nov 2016

      As a Senior Security Supervisor reporting directly to the Director of Security, I am responsible for conducting the day to day Security Operations through the effective and efficient team of Security Officers. • Handling the Security operations in the absence of the Director of Security • Managing Employee Key cards (VING Card, El-Safe) Programming. • Generate monthly duty rosters and submit to Human Resources and DoS. • Preparing the Departmental and General Security training Presentations (.ppt format). • Conducting pre-shift briefings, ensuring that all security guards are fully updated with relevant information • Deploying manpower resources efficiently and effectively in order to meet planned and reasonably foreseeable unplanned daily operational demands • Assisting and coordinating with Director of Security to prepare Security Operations Manual, Loss Prevention Manual and Crisis Management Manual. • Monitor the Hotel environment throughout the shift and identify any security and/or safety risks that become apparent. • Ensure that all critical areas are adequately managed according to DoS instructions throughout the shift • As a Departmental Trainer, conducting formal daily classroom training • As an Emergency Response Team Deputy Leader conducting drill for evacuation and evaluate the situation of emergency. • Conducting Checks in critical Hotel areas and assigned VIP guest floor prior to VIP events/visit in order to identify irregularities, suspicious situations etc. • Proactively carrying out direct Guest Service activities such as door opening and greetings, luggage assisting, escorting guests to outlets etc. and set a positive example to the Security Guards Show less

    • India
    • Hospitality
    • 100 - 200 Employee
    • Loss Prevention Officer
      • Jul 2013 - Feb 2015

      1. Handling the Shift in a Premier Luxury Hotel in compliance with Threat Condition Red. 2. Monitoring and Coordinating events with Banquet Team and Coordinating with Front office and Guest Relations for group check in and VIP arrival. 3. Handling the Guest Safe-Lock issues and complaints concerning Loss Prevention and Security. 4. Managing UVSS (Under Vehicle Scanning System, Gate Keeper Company), Bollards (Company: ELGO) and K-Rated Crash Barrier and Boom barriers. 5. Managing X-Ray Scanning Machine (Astro Physics), Door Frame Metal Detectors (Garrette) and Honey well CCTV (NVR) System. 6. Investigating Incidents and Accidents and Preparing Reports. 7. Patrolling all areas of the property and assisting guests with room access. 8. Monitoring the Closed Circuit Televisions, duress alarms, and fire life safety system. 9. Conducting daily physical hazard inspections. 10. Responding to accidents and administering first aid/CPR as required. Assist guests/employees during emergency situations. Show less

    • Loss Prevention - Shift Incharge
      • May 2007 - Jan 2013

      Handling the Shift activities and Guest Services. Managing a group of total 18 Security Officers. Assisting the guests with locations and landmarks in Dubai. Handling Vendors and Contractors, Compliance with Threat Condition Yellow. Ensure timely patrolling of Security guards. Inspecting the Vehicles in Entrance of Parking area. Monitor the CCTV / Fire Alarm Systems. Report to the Director of Operations about the Security Incidents. Coordinating with the Department of Protective Systems in Dubai Police. Maintaining the Fire Safety Systems. Show less

Education

  • Madurai Kamaraj University
    Bachelor of Computer Applications, Computer Science
    2003 - 2006
  • Government Higher Secondary School, Alanganallur
    Higher Secondary Certificate, Mathematics and Computer Science
    2000 - 2002

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