Experience

Redcliffe Labs

• India
• Medical and Diagnostic Laboratories
• 700 & Above Employee

• IT Manager

  • Apr 2022 - Present

  Responsibility1.Firewall Management & Troubleshooting2. Linux & Windows Servers Management3.Network Management4.Routing & Switching Setup & Troubleshooting5.MS office 365 Management Pan India.6.Antivirus Management PAN India7.Adobe Reader, Creative Cloud Admin Console Management8.Vendor Management & Coordination for New Requirement, installation & troubleshooting9.Call Centres Network Setup, Troubleshooting10.Daily Basic calls & Work Provided By HOD11.Team Management12.Currently Working on New Network Infrastructure So that we can save amount from Network ARC.Impact• Organization got safe from the cyber-attacks with firewall.• Reduced 80% day to day works complaints with excellent network management.AwardsAwarded Employee of the month in 2022 & got promotion. Show less

• Senior Executive Information Technology

  • May 2021 - Apr 2022

  1. Implement and maintain security policies for the computer system and network, as directed by theSystems Operations Manager.2. Manage servers and networking equipment (Router, Access Points, Firewall) including installing,maintaining and upgrading of Linux and Microsoft Windows based servers and desktops.3. Ensures high availability and acceptable levels of performance of mission critical host computerresources.4. Assist systems-related requests and issues.5. Ensure corporate hardware is configured to company standards (including standard applications,policies and antivirus).6. Applying operating system updates, patches, and configuration changes.7. Maintain backups and perform regular testing in compliance with the backup policy.8. Maintain disaster recovery protocols and participate in regular testing.9. Monitor network communication.10. Analyse system logs and identify potential issues with computer systems.11. Routine audits of systems and software.Ram ji Shukla - page 112. System performance tuning.13. Quickly arrange repair for hardware in occasion of server hardware failure.14. Managing user accounts, resetting passwords, etc.15. Assist IT Support Technician with day to day tasks where needed.16. Identify areas for streamlining or improvement of processes, systems or networking and discusswith the Systems Operations Manager.17. Planning and implementation of Internet & Desktop Setup on the time of new projects.18. Vendor management-on the time of new projects.19. Housekeeping management-management of housekeeping on Level 2.20. All Task of the IT executive when he is unavailable.21. Laptop Courier & Tracking for the PAN India Locations.IT AssetsIssue/return IT asset and maintain recordVendor management For Laptops & All It Equipment’s, Payments.Additional WorkDocumentation workAny other Task given by HOD. Show less



Lion Services Ltd.

• India
• Facilities Services
• 100 - 200 Employee

• System Administrator

  • Dec 2018 - May 2021

  Taking care of systems hardware and software configuration. Printer, system, modems Installation and troubleshooting. Resolving Network Issues. Troubleshooting of system, router, LAN and other devices. Installation, configuration & maintaining all types of servers, desktops, laptops. Manage and schedule application updates deployed to user systems. Configuration and maintenance of application servers and data. Comprehensive understanding of Monitoring and Troubleshooting of, OS level issue, configuration, and installations. Successfully implementation of configuration and maintenance of PC, Network servers, Printers, Internet Connectivity, Remote office connectivity. Lead role in backup, scheduling etc. Developing and implementing security policies, implementing proper measures for user authentication, user policy rights enforcement and implementing desktop security policy. Administration of the LAN & WAN. Asset Management. Troubleshooting and Resolving Technical issues for company clients. Giving Software support remotely all over the country to more than 200 users. Managing hardware and software. Troubleshooting of system, router, LAN and other devices. Show less