Experience

IBFW Hospitality Private Limited
• India
• Hospitality
• 1 - 100 Employee
• Duty Manager

  • Feb 2022 - Present


Sarovar Hotels & Resorts

• India
• Hospitality
• 700 & Above Employee

• FRONT OFFICE EXECUTIVE

  • Feb 2007 - Present

  Check Position of the Day. Handling the work of G.R.E. for all group C/in, VIP C/in Handling Reservation Department Smoothly Keeping check of daily occupancy. Handling group check in and check -out smoothly, if their back to back position. Keeping track of position for the day, expecting, arrivals and departures. Pre-registration and room blocking expected VIP’s of the day. Looking into guest complaints and maintain a register and solving them to the guest satisfaction. Follow up on earlier shift supervisor handover. Check for I.O.U. and F.O.C. and their clearance.Welcome the guest give them necessary information, store all the information in software. Show less



Reliance

• United States
• Building Construction
• 1 - 100 Employee

• FRONT OFFICE EXECUTIVE

  • Mar 2003 - Aug 2006

  Designation: Front Office Assistant/ Front Office Executive. Front Office Software :- Manual Handling group check in and checkout smoothly, if their back to back position Keeping track of position for the day, expecting, arrivals and departures Looking into guest complaints Check for I.O.U. and F.O.C. and their clearance Designation: Front Office Assistant/ Front Office Executive. Front Office Software :- Manual Handling group check in and checkout smoothly, if their back to back position Keeping track of position for the day, expecting, arrivals and departures Looking into guest complaints Check for I.O.U. and F.O.C. and their clearance