Experience

ASEE

• Poland
• IT Services and IT Consulting
• 700 & Above Employee

• Software Developer

  • 2018 - Present

  As part of the software integration team, I've worked on several projects that used diverse technologies. Two of the projects I was involved in included major change requests for two of the existing clients of the company. At the moment I work on a new application developed in Java with Spring Boot and Angular in an AGILE team. Even if I have mostly a .NET background, I easily adapted to the new environment. Technologies used: ASP.NET Core, Entity Framework, SQL Server, APIs, CSS, JavaScript, but also Java, Spring Boot, Maven, Angular, JMS queues, Microsoft Azure Cognitive Services. Responsibilities: collaborate for analysis, design, development, code review, manual and unit testing and deployments. Show less



Generali

• Bucharest, Romania

• Software Developer

  • 2017 - 2018

  My team was in charge of maintaining the existing applications used internally by the other departments, as well as developing new modules and changing the functionality depending on the needs of the company. There was a main desktop applications developed in C# and SQL and several smaller applications developed using C#, SQL, ASP.NET Webforms or MVC, Entity Framework. I have also been trained to use RPA. My team was in charge of maintaining the existing applications used internally by the other departments, as well as developing new modules and changing the functionality depending on the needs of the company. There was a main desktop applications developed in C# and SQL and several smaller applications developed using C#, SQL, ASP.NET Webforms or MVC, Entity Framework. I have also been trained to use RPA.



Phi Partners

• United Kingdom
• IT Services and IT Consulting
• 100 - 200 Employee

• Junior Software Developer/IT Consultant

  • 2015 - 2017

  I worked in a team of consultants for HSBC in order to customize Summit, an application used by a lot of banks worldwide, according to the needs of the client. The back-end of the application is developed in C++ and the front-end in C#. I was involved in each phase of the projects, from analysis to development, debugging, testing, documentation and release preparation. Other technologies used: schedulers (CTRL-M), scripting (cmd and Perl) and databases (SQL). I worked in a team of consultants for HSBC in order to customize Summit, an application used by a lot of banks worldwide, according to the needs of the client. The back-end of the application is developed in C++ and the front-end in C#. I was involved in each phase of the projects, from analysis to development, debugging, testing, documentation and release preparation. Other technologies used: schedulers (CTRL-M), scripting (cmd and Perl) and databases (SQL).



Stefanini Brasil

• IT Services and IT Consulting
• 700 & Above Employee

• Junior Software Developer

  • Nov 2014 - Oct 2015

  Fix front-end and back-end bugs and make changes to the interface or functionality of an application developed in ASP.NET MVC with DevExpress GridView; interact with the senior software developers and Business Analyst to understand the project requirements; test and debug the application; participate in the SCRUM meetings.

• Quality Analyst

  • Jan 2014 - Oct 2014

  Analyze the team’s activity and identify improvement areas in order to ensure the agreed standard of customer service, in accordance with client expectations and with Stefanini values; to support the team in meeting the agreed quality standards and to work towards improving the team’s performance in all quality related aspects;Performed call and ticket monitoring, analyzed internal and external quality concerns and complaints;Tracked the received compliments, provided feedback to the team and managers;Observed trends at individual and team level and came with ideas of improvement;Responsible for updating all the reports regarding the quality metrics. Show less

• Dealer Application Support

  • Aug 2012 - Dec 2013

  Resolve IT related issues coming by e-mail or escalated by the helpdesk agents;Train the new employees on the applications and deliver refreshment trainings when needed;Participate in monthly meetings with the customer and revise the KB as needed;Perform quality check on the calls and tickets of the Spanish team members to ensure that we meet the customer quality requirements.

• Technical Support Specialist

  • Oct 2009 - Aug 2012

  Taking incidents and requests coming by e-mail, phone or voice mail, troubleshoot, document all customer questions and issues accurately and efficiently into the ticketing system, resolve IT related issues based on solutions found in the knowledge base, training materials, experience or escalate problems to the next level of support when necessary;Working in a timely and efficient manner, ensuring that attendance, quality and customer service metrics are met;Ensuring that tickets have always had a very good quality and fulfilled the objectives regarding punctuality and call metrics, helping the team meet the SLAs. Show less



Levor Impex SRL

• Bucharest, Romania

• Hotel Receptionist

  • Jun 2008 - Dec 2008

  The company has four hotels and other buildings in Bucharest and deals with hiring or selling them. As receptionist in one of the hotels I had to make the check-in and check-out formalities, bills and cashings. I also received the customers, answered their complaints and questions about the hotel and about Bucharest and took incoming phone calls. The company has four hotels and other buildings in Bucharest and deals with hiring or selling them. As receptionist in one of the hotels I had to make the check-in and check-out formalities, bills and cashings. I also received the customers, answered their complaints and questions about the hotel and about Bucharest and took incoming phone calls.