Raluca (Ionita) Zisu

Senior Account Manager at Foodwise Marketing
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Contact Information
Location
Romania, RO
Languages
  • English Professional working proficiency
  • Spanish Elementary proficiency

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Daniela Zarnescu

Raluca is a detail oriented account manager, showing professionalism, diplomacy and dedication for all the projects she manages. Her work ethic is impeccable and she delivers beyond expectations being very commited to what she does. I've worked with her for Canon Romania's project "Canon days" and I was astonished by the fact that she was 100% involved, mind and body, into succesfully finalizing the project.

Cristina V.

While working with me, Raluca has been a very detailed account manager, who showed professionalism, diplomacy, thoroughness and creativity. Raluca dedicates her entirely to the project she manages and she does it with a lot of enthousiasm. I really enjoyed working with her and happily recommend her further.

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Experience

    • Romania
    • Advertising Services
    • 1 - 100 Employee
    • Senior Account Manager
      • Feb 2018 - Present

      • Managing the communication between clients and the agency; • Producing and deliver presentations and budgets; • Organizing, implementing, supervising and hand-over projects & campaigns; • Understanding the client business, monitoring the market, analyzing the competition; • Ensuring that all processes and procedures are completed, quality standards are met, and that projects are profitable. • Understand and apply campaign results to future client projects to ensure client success and growth. • Coordinating the following accounts: - Ursus Breweries (Timisoreana, Pilsner Urquell, Ursus, Peroni, Ciucas) - FrieslandCampina - PepsiCo (Pepsi, Lays, Lipton) - Pfizer - Haratau si Asociatii - JTI pitch, Peroni pitch • Types of projects: in store activations, product launch events, corporate events, tailored projects, festival brand activations, online projects for content generation & management etc. Show less

    • Owner
      • Aug 2013 - Present
    • Marketing Manager
      • Jul 2015 - Feb 2018

      - Attracting new customers and retaining them throughout the entirety of the collaboration, creating business offers - Actively taking part in business meetings, negotiating contractual terms, closing contract and supervising ongoing ones implementing media plans, maintaining budget control - Performing regular financial analysis and elaborating the annual sales plan, sales, collections, commissions and sales estimates for the following year - Accounting – project management, client – production team liaison - Content Management – research, pitching ideas, elaborating specific content - Branding – research, creating and delivering visual concepts to the design department - Project assessment – elaborating monthly and/or quarterly campaign reports managing client relationships - Brainstorming – documentation, brief analysis, proposing ideas Show less

    • Senior Account Manager
      • Apr 2014 - Jul 2015

      - Maintain client relationships - Manage all digital & offline budgets for the selected accounts, including BTL events - Overseeing all ongoing projects for the selected accounts - Project management tasks - Act as the representative of the Client Service Department at meetings and events - Determine and plan the strategy together with the Head of Strategy - Creating and executing project plans and project strategy - Managing all operational aspects of the accounts - Supervision of the work process and quality assurance of all deliverables prepared by the assigned team - Providing project status reports - Managing clients budget and all invoicing related to the account - Clients: Canon, Microsoft, Novartis, Nokia, Air France KLM, CEWE, pitch Unilever, pitch Logicom Acomplishements: Canon Days App, Canon Days Event, Show less

    • Brazil
    • Insurance
    • Project Manager - project based
      • Aug 2013 - Mar 2014

      - Responsible for writing messages on website, promotion messages, texts on the Facebook page, for email templates, to be sent to customers automatically; - Developing and maintaining relationships with suppliers: contacting suppliers, concluding contracts, implementing the collaboration mode and end-of-month reporting - Coordinate the development team - Preparation the accountancy monthly file - Monitoring the results of advertising campaigns - Preparing and supporting the company's board meetings - weekly - Training the call center team Acomplishements: Facebook Fan Page - MonkeyCourier, MonkeyCourier site Show less

    • Romania
    • Retail
    • 1 - 100 Employee
    • Online Strategist F64 Studio - site specializat in echipamente foto-video
      • Aug 2012 - Aug 2013

      - Understanding target audiences, sourcing advertising opportunities and placing adverts in media; - Identifying market opportunities and advises on the development, coordination and implementation of online strategy plans; - Developing and implementing online strategies by using marketing mix, deliver online copy materials; evaluate and analyse the effectiveness of these strategies - Online strategies including: Promotional campaigns; Awareness campaigns; Consumer Generated Marketing (CGM) Campaigns; Special projects; - Monitoring and analysing market trends; studying competitors' products and services (NL strategy) - Exploring ways of improving existing products and services, and increasing profitability; identifying target markets and developing strategies to communicate with them - Responsible for drafting key messages, slogans, text to print and outdoor advertising, brochures, guests, and other promotional materials, scripts for radio and TV commercials, websites, text, text blog. - Generate creative ideas, concepts, and strategies for online marketing / web development Show less

    • Technology, Information and Internet
    • 1 - 100 Employee
    • Sales Manager AdTarget - divizia de publicitate a portalului ROL.ro
      • Dec 2011 - Aug 2012

      - Responsible for the overall Online Sales and Online strategy aiming to grow the share of online actions done by ROL.ro customers while improving their overall experience with us. - Develop strategies, policies and procedures for sales team, developed the monetize strategy for the portal ROL.ro - Coordination, evaluation and training sales team - Maintaining close links with key customers, Permanent monitoring changes market, Monitored customer needs and competition - Developing and managing the online marketing & sales strategy for the ROL.ro - Development of online marketing initiatives and instruments, KPI definition and performance framework - Define the roadmap for online strategy and portal development - ROI calculation and optimization of all instruments with the online marketing mix (SEM, SEO, Display Advertising, Affiliate Marketing, Email Marketing, Social Media etc) - Define the online budget based on the online KPIs agreed with the Marketing Show less

    • Online Campaign Strategist AdTarget - divizia de publicitate a portalului ROL.ro
      • Jul 2009 - Dec 2011

       Building digital strategies, developing them together with the creative team and seeing them through. Participation in the annual plan and the achievement of its sales; Generate creative ideas, concepts and strategies; managed internal team Supervise internal team; Maintaining and developing relationships with customers existing database; Responsible for creative concept of online campaigns; Optimizing email marketing metrics including open& click rates, implementing A/B tests, frequency-monetary segmentation, behavioural segmentation, email farming,  Lead generation Creating loyalty and customer retention strategies for a number of customersDeveloped and managed - Training sessions held at the National Fixed Telephony company in Moldova – Moldtelecom, for employees - intensive and interactive course on online advertising- I reached 10.000 fans for 'Apa Bucovina' Facebook's page in only 2 month- I worked with direct clients like: Dacigroup.com, Aoro.ro, Apa Bucovina, Moldtelecom.md, Ines Group, Kaspersky,Titan Poker, Love plus. Show less

    • Account Executive AdTarget - divizia de publicitate a portalului ROL.ro
      • Mar 2008 - Jul 2009

       Identify new customers, promoting companies products and services, maintaining and developing relationships with customers  Conducting market research  Developing online campaigns strategy according to clients’ needs (scheduling campaigns AdServer; DM), coordinating intern team Tracking performance of campaigns / projects and contracts Reports weekly / monthly- software used: Oempro- programs used: Atlas AdManager – ex: Accipiter, Adocean

    • Editor - portal ROL.ro
      • Mar 2007 - Mar 2008

Education

  • National School of Political and Administrative Studies, University of Communication and Public Rel
    Comunicare, relatii publice
    2009 - 2011
  • University of Bucharest - Journalism and Communication
    Journalism
    2004 - 2009

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