Experience

Imocredit IFN SA

• Romania
• Financial Services
• 1 - 100 Employee

• Director General

  • Sep 2020 - Present



C&M JELER

• Romania
• Automotive
• 1 - 100 Employee

• Office Manager

  • Jun 2019 - May 2020

  • Coordoneaza departamentul financiar-administrativ al companiei;• Coordoneaza si se implica direct in stabilirea si implementarea strategiei si a planului fiecarui proiect pentru a asigura rezultate optime;• Defineste si aloca responsabilitati clare persoanelor din subordine, supervizeaza activitatea acestora in functie de obiectivele stabilite;• Sarcini administrative și de organizare, relaționare cu departamentele companiei;• Identifica noi oportunitati in acord cu viziunea companiei.



Piraeus Bank

• Greece
• Banking
• 700 & Above Employee

• Branch Manager

  • Aug 2015 - May 2019



Banca Romaneasca

• Romania
• Banking
• 1 - 100 Employee

• Branch Manager

  • Mar 2012 - Aug 2015

  Coordination, control and integration of all employees in the branch's efforts to achieve sales targets set by the following activities:- coordination of marketing: attracting new customers, maintaining the existing, non-standard conditions negotiation.- management of products and services.- direct and indirect actions to promote banking products.- monitoring the competition - coordinating and monitoring services to customers.- coordinating staff at branch level to achieve targets and objectives.- continuous assessment and training of staff members.- authorize and check transactions for customers.- monitoring compliance of staff working hours.- preventive control activity.- coordination and solving of administrative problems.Responsibilities:  - adhere to banking objectives. - to learn and respect all banking regulations and legislation.  - implementation of Banking Policy. - organisation of internal staff meetings. - implementing and complying with the Code of Conduct.

• Deputy Manager

  • Jun 2011 - Feb 2012

  - supervise and control the retail business systematically and monitor daily branch sales targets.- organize the daily staff daily operations and ensure efficient and timely service to all retail customers through the bank standards.- check and control the daily reports and documents issued by subordinate employees in accordance with applicable national regulations.- secure transactions through the approval of retail customers under the limits of competence.- ensure that customer complaints are recorded and reported to the aquired body and escalated if necessary.- ensure the efficient and timely response to all banking transactions. Provide a comprehensive and quality service to all clients, and facilitate disputes or complaints when necessary.- supervise the opening and closing of cashier kiosk’s. Monitor the supply and collection of cash for both ATM and cashier kiosk’s in accordance with banking policies and procedures.- responsible for the filing/archiving of documents in accordance with internal procedures. - responsible for compliance with the bank’s activity on KYC and AML. Internal rules strictly conveyed towards the identification, verification, monitoring and reporting of risk customers.

• Branch Manager (substitute the existing Manager, maternity leave)

  • May 2010 - May 2011

  Coordination, control and integration of all employees in the branch's efforts to achieve sales targets set by the following activities:- coordination of marketing: attracting new customers, maintaining the existing, non-standard conditions negotiation.- management of products and services.- direct and Indirect actions to promote banking products.- monitoring the competition.- coordinating and monitoring services to customers.- coordinating staff at branch level to achieve targets and objectives.- continuous assessment and training of staff members.- authorize and check transactions for customers.- monitoring compliance of staff working hours.- preventive control activity.- coordination and solving of administrative problems.Responsibilities:  - adhere to banking objectives. - to learn and respect all banking regulations and legislation. - implementation of Banking Policy. - organisation of internal staff meetings. - implementing and complying with the Code of Conduct.

• Deputy Manager

  • Nov 2009 - Apr 2010

  Supervise and control the retail business systematically and monitor daily branch sales targets.- organize the daily staff daily operations and ensure efficient and timely service to all retail customers through the bank standards.- check and control the daily reports and documents issued by subordinate employees in accordance with applicable national regulations.- secure transactions through the approval of retail customers under the limits of competence.- ensure that customer complaints are recorded and reported to the aquired body and escalated if necessary.- ensure the efficient and timely response to all banking transactions. Provide a comprehensive and quality service to all clients, and facilitate disputes or complaints when necessary.- supervise the opening and closing of cashier kiosk’s. Monitor the supply and collection of cash for both ATM and cashier kiosk’s in accordance with banking policies and procedures.- responsible for the filing/archiving of documents in accordance with internal procedures. - responsible for compliance with the bank’s activity on KYC and AML. Internal rules strictly conveyed towards the identification, verification, monitoring and reporting of risk customers.

• Retail Banking Officer

  • Mar 2007 - Oct 2009

  - customer service of basic banking needs that do not involve cash transactions.- promote all retail products. Analyse customer needs and suggest products/services that meet those needs.- prepare, collect and verify all documents submitted by customers. Monitor the progress of client requests and make sure they are handled efficiently and effectively.- provide an after-sales technique on products/services when applicable.- CRM – Update client information( e.g personal information, items sold, etc). Monitor and secure updated information on banking systems.- archive all documents in accordance with internal policies (i.e know your customer, customer records, closing day, etc)



KIWI FINANCE

• Romania
• Financial Services
• 100 - 200 Employee

• Credit adviser

  • Nov 2006 - Feb 2007

  Consultancy retail credit file prepared in collaboration with commercial banks Consultancy retail credit file prepared in collaboration with commercial banks



 Souvenir City & Inlet Gifts INC

• Cashier

  • Jul 2006 - Sep 2006

• Cashier

  • Jul 2004 - Sep 2004

• Cashier

  • Jul 2003 - Sep 2003