Experience

Richmond Hill Toyota
• Canada
• Motor Vehicle Manufacturing
• 1 - 100 Employee
• Service Advisor

  • May 2019 - Present

Don Valley North Toyota
• Canada
• Motor Vehicle Manufacturing
• 1 - 100 Employee
• Assistant Service Manager

  • Feb 2017 - Jun 2018


Toronto Hyundai

• Canada
• Automotive
• 1 - 100 Employee

• Service Manager

  • Dec 2014 - Jan 2017

• Assistant Service Manager

  • Aug 2010 - Dec 2014

• Service Advisor / Warranty Clerk

  • Nov 2009 - Aug 2010

• Sales Associate

  • 2009 - 2009


Outback Steakhouse

• Restaurants
• 700 & Above Employee

• Managing Partner

  • Sep 2003 - Oct 2008

  - Managed the daily operations of a restaurant with sales over three million dollars annually.- Emphasis on customer service and quality control.- Prepared weekly schedules and preformed all employee appraisals.- Communicated directly with head office providing weekly and monthly profit, revenue and other reports.- Kept current on industry trends and practices and ensured that all managers and staff did as well.- Responsible for interviewing, hiring and training of all staff.- Increased sales 4 out of 5 years, with a 15% increase in 2004 from the previous year.- Consistently achieved highest store revenue in Canada over my 5 year term.- Trained Shift Supervisors and Managers on day to day operations.- Created a friendly, fun and professional working environment.- Participated in charity and community events.- Participated in activities to increase brand awareness and to create a positive public/community relations. Show less

• Front of the House Manager

  • Jan 2002 - Sep 2003

  - Assisted in hiring of all staff.- Responsible for training new candidates and increasing/sustaining employee morale.- Managed liquor ordering, inventory and cost control.- Prepared weekly schedules, assisted with performance appraisals and various administrative duties.- Responsible for teaching and maintaining Outback standards in-store and kept current on training practices.

• Service Technician and Store Opening Coordinator

  • Jan 2000 - Jan 2002

  - Managed and oversaw the opening of seven new restaurants across Ontario.- Responsible for hiring, training and managing Front of the House trainers for several locations.- Responsible for training approximately 30 new Front of the House staff over a three week period.- Prepared weekly schedules for trainers and trainees.- Responsible for all training materials for new store openings.- Traveled to each location to ensure that all Front of the House Managers were current with Outback Standards.- Assisted the COO in managers meetings.- Participated in community and charity events, Show less

• Line Cook/Server/Shift Supervisor

  • Jun 1998 - Jan 2000