Experience

SoundOff Signal

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 100 - 200 Employee

• Business System Developer

  • Sep 2022 - Present

  o Participate in system design analyses, testing and training. Support roll-out of new upgrades. o Work with the business teams to define and execute best practices. o Develop test plans and ensure users test system and configuration changes prior to implementation. o Support reporting requirements and functionality; may include SQL development to extract data. o Strong experience configuring solutions on large-scale CRM (Salesforce), CPQ or ERP implementations Good knowledge of APEX, native programming language of the force.com platform o Experience with use of Visualforce, Lightning components o Experience with IAAS (Infrastructure as a service) on public cloud solutions. Show less



Baudville

• United States
• Retail Office Equipment
• 1 - 100 Employee

• Technical Support Representative

  • Feb 2022 - Aug 2022

  o Serve as the initial contact for reporting technical issues for all internal staff at Baudville Brands, and answer questions regarding upgrades, installations, and other software/hardware/network issues. o Accurately diagnose client technical issues, gather the necessary information, and perform standard, preliminary research using all relevant available resources o Help maintain, install, and upgrade IT equipment including workstations, laptops, phones, printers, and other IT related hardware and software o Assist Network Administrator in day-to-day functions and projects when needed and as time allows o Maintain and update technical documents Show less



MOSS TELECOMMUNICATIONS

• United States
• 1 - 100 Employee

• Network Technician

  • Sep 2020 - Feb 2022

  o Install, program, and test all types of network electronics, including network switches, wireless AP's, UPS's, phone sets, firewalls, and patch cords o Assist with documentation of network systems o Accurately complete required job documentation and timecards o Comply with applicable telecommunication standards and building codes o Comply with company policies, procedures and safety standards o Install, program, and test all types of network electronics, including network switches, wireless AP's, UPS's, phone sets, firewalls, and patch cords o Assist with documentation of network systems o Accurately complete required job documentation and timecards o Comply with applicable telecommunication standards and building codes o Comply with company policies, procedures and safety standards


Davenport University
• Higher Education
• 700 & Above Employee
• Career Services Assistant

  • Aug 2019 - Dec 2020
• Dining Services Assistant

  • Sep 2018 - Apr 2019