Ralph Serra, CSM
Client Relationship Manager at Edge Technology Group- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
RAUL ROMERO
Working with Ralph has been a pleasure. He is both knowledgeable and personable -bringing a unique perspective to the table having an understanding of the business end of things as well as a technical end. Ralph is always engaged with the team and has a pulse on day to day as well as project work, with the critical thinking skills to help problem solve as well as the foresight to mitigate possible future issues.
Imran Uddin
Ralph is a great manager! During my Internship at Nu-Age, I was amazed by Ralph's work ethics. His work ethic is immaculate and so easy to work together with. He goes out of his way when you ask for some help and guidance. He always kept the team motivated and shared knowledge. I believe he is one of the best managers I ever had, his skills are highly developed. I'm delighted I had the chance to learn from him.
RAUL ROMERO
Working with Ralph has been a pleasure. He is both knowledgeable and personable -bringing a unique perspective to the table having an understanding of the business end of things as well as a technical end. Ralph is always engaged with the team and has a pulse on day to day as well as project work, with the critical thinking skills to help problem solve as well as the foresight to mitigate possible future issues.
Imran Uddin
Ralph is a great manager! During my Internship at Nu-Age, I was amazed by Ralph's work ethics. His work ethic is immaculate and so easy to work together with. He goes out of his way when you ask for some help and guidance. He always kept the team motivated and shared knowledge. I believe he is one of the best managers I ever had, his skills are highly developed. I'm delighted I had the chance to learn from him.
RAUL ROMERO
Working with Ralph has been a pleasure. He is both knowledgeable and personable -bringing a unique perspective to the table having an understanding of the business end of things as well as a technical end. Ralph is always engaged with the team and has a pulse on day to day as well as project work, with the critical thinking skills to help problem solve as well as the foresight to mitigate possible future issues.
Imran Uddin
Ralph is a great manager! During my Internship at Nu-Age, I was amazed by Ralph's work ethics. His work ethic is immaculate and so easy to work together with. He goes out of his way when you ask for some help and guidance. He always kept the team motivated and shared knowledge. I believe he is one of the best managers I ever had, his skills are highly developed. I'm delighted I had the chance to learn from him.
RAUL ROMERO
Working with Ralph has been a pleasure. He is both knowledgeable and personable -bringing a unique perspective to the table having an understanding of the business end of things as well as a technical end. Ralph is always engaged with the team and has a pulse on day to day as well as project work, with the critical thinking skills to help problem solve as well as the foresight to mitigate possible future issues.
Imran Uddin
Ralph is a great manager! During my Internship at Nu-Age, I was amazed by Ralph's work ethics. His work ethic is immaculate and so easy to work together with. He goes out of his way when you ask for some help and guidance. He always kept the team motivated and shared knowledge. I believe he is one of the best managers I ever had, his skills are highly developed. I'm delighted I had the chance to learn from him.
Credentials
-
Certified ScrumMaster (CSM)
Scrum AllianceJul, 2019- Nov, 2024 -
AWS Business Professional
AmazonJun, 2019- Nov, 2024 -
Microsoft Certified Professional
MicrosoftJul, 2013- Nov, 2024 -
Microsoft Certified Technology Specialist
MicrosoftMay, 2011- Nov, 2024 -
Network+
CompTIADec, 2010- Nov, 2024 -
A+
CompTIAOct, 2010- Nov, 2024 -
Amazon Web Services Cloud Practitioner
Amazon Web Services (AWS)Aug, 2019- Nov, 2024
Experience
-
Edge Technology Group, a THRIVE Company
-
United States
-
Information Technology & Services
-
1 - 100 Employee
-
Client Relationship Manager
-
Mar 2021 - Present
-
-
-
The Nu-Age Group
-
United States
-
IT Services and IT Consulting
-
1 - 100 Employee
-
Client Solutions Manager
-
Jun 2020 - Mar 2021
-
-
Engineering Manager
-
May 2019 - Jun 2020
-
-
Project Account Manager
-
Aug 2018 - Aug 2019
-
-
-
Winning Strategies ITS
-
United States
-
Technology, Information and Internet
-
1 - 100 Employee
-
Service Manager
-
Jun 2009 - Aug 2018
-
-
-
State Farm
-
United States
-
Insurance
-
700 & Above Employee
-
Team Member
-
Aug 2008 - Apr 2009
Market Our Insurance and Financial Services
-
-
Intern
-
May 2008 - Aug 2008
DAFO Intern, Bank Training Specialist. Studied positive impact marketing has on insurance productionTaught new agents how to effectively market State Farm financial productsPrepared detailed business plan for presentation to executives
-
-
-
-
Intern
-
May 2007 - May 2008
Focused on Q&A of sites and online marketing Focused on Q&A of sites and online marketing
-
-
Education
-
Seton Hall University
Bachelor of Science, Business Administration; Marketing