Founding Coach

• Aug 2022 - Present

Executive Vice President

• Jul 2021 - Jul 2022

A startup in the Real Estate Industry, Doorsey takes the guesswork out of buying and selling a home. Doorsey combines the expertise of realtors with the power of technology to make the home buying and selling process more transparent and efficient, so that everybody wins. Being part of a small startup team means that team members wear many hats and do whatever needs to be done whether building listings, working on strategic business plans or recruiting new employees to work for the… Show more A startup in the Real Estate Industry, Doorsey takes the guesswork out of buying and selling a home. Doorsey combines the expertise of realtors with the power of technology to make the home buying and selling process more transparent and efficient, so that everybody wins. Being part of a small startup team means that team members wear many hats and do whatever needs to be done whether building listings, working on strategic business plans or recruiting new employees to work for the company. Show less A startup in the Real Estate Industry, Doorsey takes the guesswork out of buying and selling a home. Doorsey combines the expertise of realtors with the power of technology to make the home buying and selling process more transparent and efficient, so that everybody wins. Being part of a small startup team means that team members wear many hats and do whatever needs to be done whether building listings, working on strategic business plans or recruiting new employees to work for the… Show more A startup in the Real Estate Industry, Doorsey takes the guesswork out of buying and selling a home. Doorsey combines the expertise of realtors with the power of technology to make the home buying and selling process more transparent and efficient, so that everybody wins. Being part of a small startup team means that team members wear many hats and do whatever needs to be done whether building listings, working on strategic business plans or recruiting new employees to work for the company. Show less

Vice President Operations

• Nov 2016 - Oct 2020

Responsibilities and Notable Achievements Operations Oversee the management over over 2000 travel apartments in 33 cities across the United States to ensure that apartments are cleaned to Stay Alfred standards, equipped with everything guests need to enjoy their stay and that the apartment is maintained and everything is working for guest arrival. Logistics Oversee the purchasing of furniture, decor, kitchen equipment and all supplies needed for guests. Successfully sourced… Show more Responsibilities and Notable Achievements Operations Oversee the management over over 2000 travel apartments in 33 cities across the United States to ensure that apartments are cleaned to Stay Alfred standards, equipped with everything guests need to enjoy their stay and that the apartment is maintained and everything is working for guest arrival. Logistics Oversee the purchasing of furniture, decor, kitchen equipment and all supplies needed for guests. Successfully sourced suppliers that would manufacture furniture, decor, linens, art work, shampoos, coffee and other supplies exclusively for Stay Alfred. Additionally, oversaw the sourcing of movers, warehouses and suppliers to meet the aggressive goal of a 7 day move in process from keys to apartment to hosting first guest. Laundry and Cleaning services Oversee the transition from outside commercial laundry and cleaning suppliers to in-house operations achieving a 50% savings on cleaning costs and 9.0 cleaning scores on guest surveys. Contact Center Oversee a contact center with 40-70 guest service agents and 25 in house sales agents successfully designing a 24/7 support process fully integrated with in house technology systems. Show less Responsibilities and Notable Achievements Operations Oversee the management over over 2000 travel apartments in 33 cities across the United States to ensure that apartments are cleaned to Stay Alfred standards, equipped with everything guests need to enjoy their stay and that the apartment is maintained and everything is working for guest arrival. Logistics Oversee the purchasing of furniture, decor, kitchen equipment and all supplies needed for guests. Successfully sourced… Show more Responsibilities and Notable Achievements Operations Oversee the management over over 2000 travel apartments in 33 cities across the United States to ensure that apartments are cleaned to Stay Alfred standards, equipped with everything guests need to enjoy their stay and that the apartment is maintained and everything is working for guest arrival. Logistics Oversee the purchasing of furniture, decor, kitchen equipment and all supplies needed for guests. Successfully sourced suppliers that would manufacture furniture, decor, linens, art work, shampoos, coffee and other supplies exclusively for Stay Alfred. Additionally, oversaw the sourcing of movers, warehouses and suppliers to meet the aggressive goal of a 7 day move in process from keys to apartment to hosting first guest. Laundry and Cleaning services Oversee the transition from outside commercial laundry and cleaning suppliers to in-house operations achieving a 50% savings on cleaning costs and 9.0 cleaning scores on guest surveys. Contact Center Oversee a contact center with 40-70 guest service agents and 25 in house sales agents successfully designing a 24/7 support process fully integrated with in house technology systems. Show less

Consultant

• Jul 2015 - Nov 2016

Director

• Mar 2002 - Jul 2015

Serve on the Board of Directors of company. Engaging, impacting and inspiring Character Development Programmes for Students at Sites in Italy and Wales. It is closely affiliated with Full On, New Zealand which operates similar programs on the North and South Island of New Zealand and in the Blue Mountains of Australia. Serve on the Board of Directors of company. Engaging, impacting and inspiring Character Development Programmes for Students at Sites in Italy and Wales. It is closely affiliated with Full On, New Zealand which operates similar programs on the North and South Island of New Zealand and in the Blue Mountains of Australia.

Vice President Customer Experience

• Aug 1996 - Jul 2015

The Customer Experience Division oversees all aspects of customer experience with the company from enrollment, pre-departure activities, travel and post return program evaluation. This division includes an Land and Air Operations, Contact Center, Health and Safety Team and oversight of a 2,500 person volunteer in field workforce. Additionally we manage relationships directly with vendors in Europe, South Pacific, China, Japan, Central and South America and Africa.

Vice President Travel Services, Air

• Mar 2008 - Mar 2012

Oversee Air Operations and purchasing for the organization. Staff of 18 with ARC expense in excess of 50 million dollars.

Vice President Travel Services Relationships

• Jan 2006 - Mar 2008

Worked on special assignment in Vienna, Austria. This assignment was to improve program quality in Europe while focusing on ways to reduce Cost of Goods Sold budgets.

Executive Vice President

• Apr 2004 - Jan 2006

•Oversight of all travel programs for organization on seven continents •Oversight of all airline relationships for organization •Management of air and land operational budget in excess of 100 million dollars •Left position in January 2006 for opportunity to head up European development project in Austria

Vice President Travel Services

• Feb 1997 - Jan 2006

• Oversight of all travel programs for organization on seven continents • Oversight of all airline relationships for organization • Management of air and land operational budget in excess of 100 million dollars

Director Travel Services Air

• Aug 1996 - Feb 1997

• Oversight of all aspects of air travel program • Oversight of all airline relationships for organization

Manager Air Services

• 1988 - 1996

Managed airline ticketing and ARC reporting and air deviation process for Princess Cruises. Assisted with air automation transition during the Princess/Sitmar merger. Managed airline ticketing and ARC reporting and air deviation process for Princess Cruises. Assisted with air automation transition during the Princess/Sitmar merger.