Ralph Montalvo Jr
Infra Service Engineer at Amundi US- Claim this Profile
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Bio
Experience
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Amundi US
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United States
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Financial Services
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700 & Above Employee
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Infra Service Engineer
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Jan 2023 - Present
Boston, Massachusetts, United States
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Desktop Engineer
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Jul 2013 - Present
Greater Boston Area Active member of a global department, as a team we support, create, & package software applications. Lead member for Business Continuity Plan for the USA office application support and desktop admin Application Virtualization 5 Admin System Center Configuration 2012 Manager Admin (monthly-security patching all workstations) Citrix XenApp XenDesktop 7.6 Admin
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Desktop Support Engineer
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Jul 2017 - Present
Greater Boston Area
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Amundi US
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United States
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Financial Services
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700 & Above Employee
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Desktop Support Technician
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Apr 2008 - Jul 2012
Greater Boston Area Primary role Customer Service, Tech support support all end users, trouble shoot, implement, escalate & resolve issues in a timely manner. support all external users, VPN, Laptops. train new hires within the service desk W7X64 SCCM 2012 APPV 5.1 CITRIX 7.6 AD VMWare
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