Ralph McMillan
Assistant General Manager / Human Resources Supervisor at Bernardo Heights Country Club- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Arlene Cawthorne, MC
I recently joined the BHCC and Ralph is the one who signed me up. He was friendly and answered all my questions. Not only that but he made a special effort to introduce me to other members before I'd even finished the paperwork. He's a real asset to the club.
Arlene Cawthorne, MC
I recently joined the BHCC and Ralph is the one who signed me up. He was friendly and answered all my questions. Not only that but he made a special effort to introduce me to other members before I'd even finished the paperwork. He's a real asset to the club.
Arlene Cawthorne, MC
I recently joined the BHCC and Ralph is the one who signed me up. He was friendly and answered all my questions. Not only that but he made a special effort to introduce me to other members before I'd even finished the paperwork. He's a real asset to the club.
Arlene Cawthorne, MC
I recently joined the BHCC and Ralph is the one who signed me up. He was friendly and answered all my questions. Not only that but he made a special effort to introduce me to other members before I'd even finished the paperwork. He's a real asset to the club.
Experience
-
Bernardo Heights Country Club
-
United States
-
Recreational Facilities
-
1 - 100 Employee
-
Assistant General Manager / Human Resources Supervisor
-
Sep 2004 - Present
Perform all duties of General Manager when they are not at the Club Develop department budgets, presented them for approval, and prepared periodic reports for General Manager Supervise all aspects of membership sales, retention and marketing including advertising, strategy, newsletter, and orientation Develop and implement the Club’s membership marketing strategies and events for membership marketing Personally contacted all individuals who inquired about membership within 24… Show more Perform all duties of General Manager when they are not at the Club Develop department budgets, presented them for approval, and prepared periodic reports for General Manager Supervise all aspects of membership sales, retention and marketing including advertising, strategy, newsletter, and orientation Develop and implement the Club’s membership marketing strategies and events for membership marketing Personally contacted all individuals who inquired about membership within 24 hours Administer all Human Resources functions within the Club In partnership with outside vendors, develop and implement all employee benefit programs, including worker’s compensation, health (reduced cost by 14%) and dental (reduced cost by 17%) plans, 401(k) Oversee and resolve any issues related to the payroll functions of a non-profit club. Ensure timely processing of all payroll related items. Implement and administer policies and procedures related to payroll salary administration. Interact with payroll company and maintain database in time clock and payroll systems Establish and implement payroll controls according to state and federal law as well as safeguarding the club assets Maintain safety standards throughout the clubhouse in accordance with OSHA Guidelines and recommendations Show less Perform all duties of General Manager when they are not at the Club Develop department budgets, presented them for approval, and prepared periodic reports for General Manager Supervise all aspects of membership sales, retention and marketing including advertising, strategy, newsletter, and orientation Develop and implement the Club’s membership marketing strategies and events for membership marketing Personally contacted all individuals who inquired about membership within 24… Show more Perform all duties of General Manager when they are not at the Club Develop department budgets, presented them for approval, and prepared periodic reports for General Manager Supervise all aspects of membership sales, retention and marketing including advertising, strategy, newsletter, and orientation Develop and implement the Club’s membership marketing strategies and events for membership marketing Personally contacted all individuals who inquired about membership within 24 hours Administer all Human Resources functions within the Club In partnership with outside vendors, develop and implement all employee benefit programs, including worker’s compensation, health (reduced cost by 14%) and dental (reduced cost by 17%) plans, 401(k) Oversee and resolve any issues related to the payroll functions of a non-profit club. Ensure timely processing of all payroll related items. Implement and administer policies and procedures related to payroll salary administration. Interact with payroll company and maintain database in time clock and payroll systems Establish and implement payroll controls according to state and federal law as well as safeguarding the club assets Maintain safety standards throughout the clubhouse in accordance with OSHA Guidelines and recommendations Show less
-
-
-
CMAA
-
United States
-
Construction
-
1 - 100 Employee
-
Member
-
1998 - Present
Director with The Golden State Chapter of CMAA Director with The Golden State Chapter of CMAA
-
-
-
PCMA
-
United States
-
Hospitality
-
Past Chhapter President
-
2009 - 2010
Organize and run quarterly chapter meetings and report to the home office Organize and run quarterly chapter meetings and report to the home office
-
-
-
The Bridges Club
-
United States
-
Wellness and Fitness Services
-
Human Resources Director
-
2003 - 2004
Responsible or assisting in recruitment, selection and orientation of new staff members in high end club. Developed new hire orientation program so that new staff would quickly understand their key tasks and The Bridges culture. Counseled supervisors in interviewing skills so that they were able to make better hiring decisions. Established standard practices for the accurate and timely processing of Club payroll in compliance with state and federal employment laws for over 140 employees.… Show more Responsible or assisting in recruitment, selection and orientation of new staff members in high end club. Developed new hire orientation program so that new staff would quickly understand their key tasks and The Bridges culture. Counseled supervisors in interviewing skills so that they were able to make better hiring decisions. Established standard practices for the accurate and timely processing of Club payroll in compliance with state and federal employment laws for over 140 employees. Processed all Workers Compensation claims. Reduced claims and premiums. Managed employee benefits. Coordinated and managed club safety committee. Show less Responsible or assisting in recruitment, selection and orientation of new staff members in high end club. Developed new hire orientation program so that new staff would quickly understand their key tasks and The Bridges culture. Counseled supervisors in interviewing skills so that they were able to make better hiring decisions. Established standard practices for the accurate and timely processing of Club payroll in compliance with state and federal employment laws for over 140 employees.… Show more Responsible or assisting in recruitment, selection and orientation of new staff members in high end club. Developed new hire orientation program so that new staff would quickly understand their key tasks and The Bridges culture. Counseled supervisors in interviewing skills so that they were able to make better hiring decisions. Established standard practices for the accurate and timely processing of Club payroll in compliance with state and federal employment laws for over 140 employees. Processed all Workers Compensation claims. Reduced claims and premiums. Managed employee benefits. Coordinated and managed club safety committee. Show less
-
-
-
Del Mar Country Club
-
United States
-
Recreational Facilities
-
1 - 100 Employee
-
Human Resources Director
-
1998 - 2003
Assisted and advised the general manager in all aspects of club management. Developed and implemented personnel policies and procedures; administered and maintained all payroll information for over 100 team members, including database maintenance. Created and maintained employee and safety handbooks. managed all employee benefits. Managed worker's compensation program and lowered Mod Rate each year. Directly managed and budgeted for housekeeping and clubhouse maintenance departments. Assisted and advised the general manager in all aspects of club management. Developed and implemented personnel policies and procedures; administered and maintained all payroll information for over 100 team members, including database maintenance. Created and maintained employee and safety handbooks. managed all employee benefits. Managed worker's compensation program and lowered Mod Rate each year. Directly managed and budgeted for housekeeping and clubhouse maintenance departments.
-
-
Education
-
University of Southern California
BA, History -
University of Southern California