Ralph-Louise Morosi

IT Technician at AiNET
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Contact Information
us****@****om
(386) 825-5501
Location
Washington DC-Baltimore Area

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Bio

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Credentials

  • CompTIA A+
    CompTIA
    Oct, 2022
    - Nov, 2024

Experience

  • AiNET
    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • IT Technician
      • Oct 2023 - Present

      Overlooking and monitoring client servers in real-time Overlooking and monitoring client servers in real-time

  • ZT Systems
    • United States
    • Computer Hardware Manufacturing
    • 700 & Above Employee
    • Server Technician
      • Apr 2023 - Oct 2023

      Managing several different models of Microsoft server racks; running tests, scripts, and programs while identifying, quarantining, repairing, and replacing failing parts. Managing several different models of Microsoft server racks; running tests, scripts, and programs while identifying, quarantining, repairing, and replacing failing parts.

  • Staples
    • United States
    • Retail Office Equipment
    • 700 & Above Employee
    • Technology Specialist
      • Nov 2019 - May 2023

      Informed and guided customers through various printer and computer models to produce sales, as well as handled computer support tickets and performed hands-on computer support, diagnosis, and repair (both hardware and software) on customer desktop and laptop computers. Informed and guided customers through various printer and computer models to produce sales, as well as handled computer support tickets and performed hands-on computer support, diagnosis, and repair (both hardware and software) on customer desktop and laptop computers.

  • United States Air Force
    • United States
    • Defense and Space Manufacturing
    • 700 & Above Employee
    • Airman
      • Nov 2019 - Feb 2020

      Attended USAF Basic Military Training and learned several soft skills including clear and concise communication, high attention to detail, moving with haste and purpose, and being part of something greater than myself. Attended USAF Basic Military Training and learned several soft skills including clear and concise communication, high attention to detail, moving with haste and purpose, and being part of something greater than myself.

Education

  • Asher College
    Associate of Science - AS, Computer Science
  • New Jersey City University
    2021 - 2021

Community

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