Experience

Smart WFM

• Australia
• Business Consulting and Services
• 1 - 100 Employee

• Workforce Management Consultant

  • Dec 2020 - Present



Kronos Incorporated

• United States
• Software Development
• 700 & Above Employee

• Application Consultant

  • Aug 2016 - Present

  • Currently handling the end-to-end implementation starting from Sales to Project Management Team Hand Off to Project Deployment• Experienced in the Software Development Life Cycle (SDLC) process.• Manage project implementation within project framework and methodology. Ensure project implementation tasks and milestones are completed in a timely manner.• Integrate technical knowledge and business understanding to create solutions for customers.• Works directly with clients/business owners during requirements gathering, implementation, configuration and testing their Company rules and/or policies in the system using a cloud-based platform. Create / Design Accounts and reports.• Work with the client during configuration and testing phases to ensure the solution is aligned with the defined business requirements.• Respond to incidents, escalations and exceptions in a professional manner.• Manage, organize and lead testing and deployment activities including coordination of user-acceptance testing. Provides training to clients/business owners in handling the system moving forward and user support.• Provides Payroll support to clients upon going active. • Experienced and knowledgeable about Human Capital Management Applications



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• Application Development Senior Analyst

  • Dec 2019 - Dec 2020

• Application Development Analyst

  • Jun 2016 - Dec 2019