Ralph Geffrard

Tower Technician at R.D. Engineering & Construction, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
El Cajon, California, United States, US

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Experience

    • Tower Technician
      • Oct 2020 - Present

    • United States
    • Armed Forces
    • 700 & Above Employee
    • Fire Controlman (FC)
      • Sep 2015 - Mar 2020

    • United States
    • Telecommunications
    • 100 - 200 Employee
    • Technician
      • Dec 2014 - Aug 2015

    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Technician
      • Mar 2014 - Sep 2014

    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Technician
      • Aug 2013 - Dec 2013

      • Installation of new and upgrades cable TV or telephone services in accordance to work order instructions and installation specifications• Installed and configured all MSO equipment • Installed house boxes outside customers home and new RG6 outlets from 1-8• Loaded computer with drivers and software, test compatibility of software to hardware• Established customer’s email through installed network• Troubleshoot, diagnosed, repaired and replaced equipment as needed• Answered any and all questions about the installation and give instructions if necessary• Submitted dailies, work orders and necessary paperwork completely in a timely manner on a daily basis• Documentation of signal level readings and signal leakage as required

    • United States
    • Higher Education
    • 700 & Above Employee
    • Career Service Assistant
      • Nov 2012 - Aug 2013

      • Provide customer service to students and administration staff to assist with career services questions related to employment opportunities, HireDeVry database navigation, high school presentations and on campus career fairs• Provide assistance to over 200 high school student visitors 3 times per year by guiding them to the presentation locations on campus and distributing materials to each student• Update job board and Career Fair flyers with new fair and expo dates, with employment articles and opportunities• Contact students to schedule graduation consultation appointments on a weekly basis

    • Front Desk/Gaming Room Clerk
      • Aug 2011 - Apr 2012

      • Troubleshooted computer hardware such as monitor, mouse and electronic magnetic swipe• Managed cash and prize transactions for up to 100 customers on a daily basis• Checked in-and-out guests, provided room key• Directed phone calls, placed reservations and answered questions• Maintained internet gaming area ensuring it was clean and provided pleasant atmosphere for customers• Dealt with difficult customers, resolved issues through a professional manner

    • Education Management
    • 700 & Above Employee
    • Office Assistant (Work-Based Learning)
      • Dec 2010 - Feb 2011

      •Reviewed files, records, and other documents to obtain information to respond to requests•Answered telephones, direct calls, and take messages•Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers

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