Experience

Apollo Internet

• Isle of Man
• Technology, Information and Internet
• 1 - 100 Employee

• Zendesk Infrastructure Developer

  • Nov 2022 - Present

  Design and establish Zendesk infrastructure around the customer support team. Design and establish Zendesk infrastructure around the customer support team.



Evolved Office

• United States
• Advertising Services
• 1 - 100 Employee

• Zendesk Administrator & Developer

  • Sep 2021 - Present



Saroar Business Solutions Inc.

• Canada
• Advertising Services

• Project Manager

  • Mar 2020 - Present

  Remotely manage various IT project ongoing in Canada and USA region. Remotely manage various IT project ongoing in Canada and USA region.



Dynamic Web Lab

• Bangladesh
• Information Technology & Services

• CTO

  • May 2013 - Present

  As the CTO of Dynamic Web Lab, my responsibilities include overseeing the technical aspects of the company's operations in details: Technical strategy: Develop and oversee the technical strategy and direction of the company, identifying and implementing new technologies, platforms, and tools that align with the company's business goals. Team management: Manage and lead the technical team, ensuring they have the necessary skills and resources to deliver high-quality web development and CRM solutions that meet or exceed client expectations. R&D: Stay up-to-date on new technologies and trends, evaluating their potential for implementation within the company's services and operations. Quality assurance: Establish and maintain quality standards for the development of quality control processes, testing frameworks, and documentation. Project management: Oversee and coordinate projects, ensuring they are delivered on time, within budget, and to the satisfaction of clients. Client management: Act as a technical advisor to clients, providing guidance on development, solutions, feasibility, and implementation. Security: Ensure the security and integrity of the company's systems and data, including the implementation of appropriate security measures and disaster recovery plans. Training and development: Develop and implement training programs to ensure the technical team is up-to-date with the latest web development and CRM technologies and trends. Compliance: Ensure the company's operations are compliant with relevant laws, regulations, and standards, including data privacy and protection. Also, I work collaboratively with other departments and stakeholders to ensure that projects are aligned with the company's business goals and objectives. Show less



DYLN

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Zendesk and Shopify Developer

  • Feb 2016 - Mar 2023



Jarvis Home Services

• Consumer Services
• 1 - 100 Employee

• Zendesk CRM Application Developer and Administrator

  • Jan 2021 - Sep 2021



Sol-ti

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Freelance Web Developer

  • Aug 2019 - Sep 2020



StudyBlue

• United States
• E-Learning Providers
• 1 - 100 Employee

• Web Application Developer

  • Sep 2017 - Jul 2019



Upwork

• United States
• Software Development
• 700 & Above Employee

• Zendesk Developer

  • Jul 2016 - Aug 2017



dA Tomato Limited

• IT Services and IT Consulting
• 1 - 100 Employee

• Sr. Manager, Software Division

  • Jun 2014 - Apr 2015



Kurinur Web Technologies Ltd.

• Dhaka, Bangladesh

• Chairman and Founder

  • Mar 2010 - May 2013



SiteBloom Ltd.

• Managing Director

  • Feb 2007 - Mar 2010



Information Services Network (ISN)

• Software Consultant (WEB)

  • Jan 2007 - Dec 2007



Computer Source Ltd.

• Sr. IT Manager

  • Jan 2006 - Dec 2006