Rakhi Agarwal

Solution Owner - Ikea Food Store Operations at Inter IKEA Systems B.V.
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Malmö Metropolitan Area, SE

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5.0

/5.0
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Farshad Sadjadi

I had the pleasure of working with Rakhi for several year. Rakhi is a person with strong work ethic and sharp eye for details. She is a focused and hard working person, putting great value in both the individual performance as well as the evolvement of the team. No matter how difficult or complex a task or topic was, I could always count on Rakhi’s professional and structured approach and this gave me great confidence in her ability to move it in the right direction. Her ability to ask the right questions and to find the core needs was a great asset in our work and a true enabler for us to be end-user focused.

Johan Cedinger

Rakhi as Business Analyst was great and easy to work with. Together we made sure critical features were clearly defined in a fast an efficient way, in order to save time and money for our end users. Rakhi also have a big heart for her colleagues.

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Credentials

  • Rome Delta - ServiceNow Administrator
    ServiceNow
    Dec, 2021
    - Nov, 2024
  • servicenow IT Service Fundamental
    ServiceNow
    Nov, 2020
    - Nov, 2024
  • Servicenow Certified System Administrator
    ServiceNow
    Dec, 2019
    - Nov, 2024
  • Professional Scrum Master Certification
    Scrum.org
    Jun, 2018
    - Nov, 2024
  • PMI
    PMI
    Feb, 2018
    - Nov, 2024
  • Personal Leadership
    IKEA Group
    Aug, 2017
    - Nov, 2024
  • Business Analysis in practice
    Babok Consulting Limited
    May, 2017
    - Nov, 2024
  • Agile - Från Krav till System training
    NFI Competence
    Sep, 2015
    - Nov, 2024
  • Personal & Communication Leadership
    IKEA
    Aug, 2015
    - Nov, 2024
  • Practical Project Steering - PPS
    PPS
    Aug, 2014
    - Nov, 2024

Experience

    • Netherlands
    • Investment Management
    • 100 - 200 Employee
    • Solution Owner - Ikea Food Store Operations
      • Jun 2022 - Present

      Solution Owner - Ikea Food Store Operations Solution Owner - Ikea Food Store Operations

  • IKEA Industry AB
    • Malmo, Sweden
    • Solution Owner - Support Solutions Business Processes & IT
      • May 2018 - Jun 2022

      To secure that collaboration platforms provides the capabilities needed now and in the future by aligning business requirements and platform strategies/roadmaps. To lead and coordinate the development and operation of collaboration solutions within IKEA Industry to ensure efficiency and quality in our ways of working combined with cost efficiency and high availability To secure that collaboration platforms provides the capabilities needed now and in the future by aligning business requirements and platform strategies/roadmaps. To lead and coordinate the development and operation of collaboration solutions within IKEA Industry to ensure efficiency and quality in our ways of working combined with cost efficiency and high availability

    • Netherlands
    • Retail
    • 700 & Above Employee
    • Business Analyst
      • Jan 2016 - Apr 2018

      Business Analyst at IKEA Business Solution – Retail & Customer Fulfillment, Convert visitor to happy customer Providing valuable insights to ensure that critical features are defined clearly and unnecessary features are omitted to save user time and money Experience in Store Planning Application based on JDA Space Planning, Category Knowledge Base, Floor Planning Business Analyst at IKEA Business Solution – Retail & Customer Fulfillment, Convert visitor to happy customer Providing valuable insights to ensure that critical features are defined clearly and unnecessary features are omitted to save user time and money Experience in Store Planning Application based on JDA Space Planning, Category Knowledge Base, Floor Planning

  • IKEA IT AB
    • Helsingborg, Sweden
    • IT Solution Analyst
      • Mar 2014 - Dec 2015

      Provided end users with valuable solutions on JDA Space Planning & Intactix Knowledge base to build efficiency in their business processes that resulted in cost savings Provided end users with valuable solutions on JDA Space Planning & Intactix Knowledge base to build efficiency in their business processes that resulted in cost savings

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