Experience

Community Action Agency of Greater Kansas City

• United States
• Individual and Family Services
• 1 - 100 Employee

• Case Manager

  • May 2017 - Present



TOP Resources

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Customer Service Specialist

  • Sep 2016 - Mar 2017

  I work for City of Kansas City, MO 311 Action Center. Providing information in response to complaints or requests regarding city services, Checking to ensure accuracy and appropriate changes were made to resolve customers' problems, Acting as a liaison between citizens and other government agencies, Preparing reports for various departments I work for City of Kansas City, MO 311 Action Center. Providing information in response to complaints or requests regarding city services, Checking to ensure accuracy and appropriate changes were made to resolve customers' problems, Acting as a liaison between citizens and other government agencies, Preparing reports for various departments



Great Plains Technical Services Formerly Executemps

• United States
• Human Resources Services

• Document Control Specialist

  • Nov 2014 - Jan 2016

  I initially worked as a Receptionist screening potential employees until I was offered a position under one of the contractors Sprint in their lease administration department. Providing customer service support to lease analyst by delivering, organizing and handling their work load Scanning documents, adhering to the company's document life cycle procedures, and archive inactive records in accordance with the records retention scheduleAssist with file migrations and audits, and perform administrative tasks as needed