Co-Founder

• Mar 2022 - Present

Co-Founder

• Sep 2021 - Present

Account Management & Client Engagement

• Sep 2020 - Present

Perform Need Assessment and Requirement Gathering Create Sales and Marketing Strategy Stakeholder Management and Client Engagement Perform Need Assessment and Requirement Gathering Create Sales and Marketing Strategy Stakeholder Management and Client Engagement

Senior Business Analyst

• Sep 2020 - Present

Business Development Specialist

• Jun 2020 - May 2021

Product Manager, Solution Specialist

• Feb 2020 - Dec 2020

• Study the client business and their requirements, perform feasibility study with the product • Evaluate and analyze the product to incorporate the requirement and business flow • Work with the team to implement the changes on the product • Perform QA on the product to maintain its standard • Work with the leadership team to define the roadmap for product enhancement so as to launch it in other industries • Perform research on the industry to understand the current needs • Create roadmap or product backlog to build additional functionalities based on that industry requirement • Using design thinking technique for revamping the App UX Show less

Consultant

• Nov 2015 - Feb 2020

• Gathering thorough understanding of client requirements from RFP/RFI/RFQs, SOW, WO, Client Calls /Meetings and requirement gathering workshops with stakeholders • Analyze the structure of client business, how it uses technology and what its goals are and identify problems within a business/ department • Perform gap analysis based on the As-Is and To-Be state and document the requirements and User stories to enable solution design • Communicate with leadership team in the organization to find out what they hope to achieve and help prioritize initiatives based on business needs and requirements. • Act as a thought partner to executive team to develop both short-term and long-term roadmaps and strategy, and provide recommendations based on data-driven insights • Formulate ways for businesses to improve, by identifying processes that can be automated and optimized by using RPA • Oversee the implementation of new technology and systems and ensure solutions meet business needs and requirements • Work with the team for sprint planning as well as with product owner to update the stack based on priority • Conduct daily and weekly scrum with the team members to understand the impediment and work towards mitigating the same • Support the testing team for QA, QC, user acceptance testing and validate the test results Show less

Business Consultant

• Nov 2008 - Oct 2015

Played various roles as and when needed such as Analyst, Researcher, Mentor, Lead, Team player. Worked on different types of project with challenging roles. Each project added value to my learning curve. Supported Leadership team in analyzing the sales data, building strategy and defined and automated the processes • Handled and maintained huge pipeline data (SFDC data) and analyzed it to build strategy for Sales pipeline for various offerings to generate additional revenue • Automated the process of data cleansing, trending and reporting using Macros in excel • Created reports and dashboard for the Management team to assess the performance of the projects across the globe • Build resource utilization dashboard to measure and compare the productivity of the resources across the globe Projects • Understand the client businesses and requirement through requirement documents, Statement of Work (SOW), Calls, focus group discussions and defined as-is state of their business process. • Worked with the various stakeholders to build “best fit” solution (i.e. To-be state) and created a road map for its implementation • Leading ongoing reviews of business processes and developing optimization strategies • Staying up-to-date on the latest process and IT advancements to automate and modernize systems. • Perform Fish Bone Analysis on the issues to identify the root cause. • Conducting meetings and presentations to share ideas and findings with clients. • Performing requirements analysis, document and communicate the effort required • Working closely with clients, technicians, and managerial staff on regular basis • Monitoring deliverables and ensuring timely completion of projects Show less

System Officer

• Jul 2008 - Oct 2008

Client: TATA Iron & Steel Company. Worked with IBM The project was based on active directory, tickets are raised by the client and need to be closed on the same day. The tickets were first categorized according to its priority, and then it was analyzed and processed. Receiving direct calls from the client for issues and resolving them on call. Maintaining the hyperion servers which were used in Production. Analysing and resolving the ticket. Interacting with the client for resolving the issues on call. Show less