Rakesh singh Bisht
Customer Success Manager at Webrex Studio- Claim this Profile
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Bio
Pooja Sanandia
Rakesh has been phenomenal in helping our team and product get the best of support. He is very conversational with customers and helpful to tech team. Rakesh has never backed out of any opportunity to grow and learn. He will be a great asset to whichever organisation he join as he is very professional and compassionate towards others.
Sumit Parmar
I have personally worked with Rakesh. He is a sophisticated person who has a charming speech and works with a pragmatic approach. his convincing skills are marvellous and he works with a go getter attitude.
Pooja Sanandia
Rakesh has been phenomenal in helping our team and product get the best of support. He is very conversational with customers and helpful to tech team. Rakesh has never backed out of any opportunity to grow and learn. He will be a great asset to whichever organisation he join as he is very professional and compassionate towards others.
Sumit Parmar
I have personally worked with Rakesh. He is a sophisticated person who has a charming speech and works with a pragmatic approach. his convincing skills are marvellous and he works with a go getter attitude.
Pooja Sanandia
Rakesh has been phenomenal in helping our team and product get the best of support. He is very conversational with customers and helpful to tech team. Rakesh has never backed out of any opportunity to grow and learn. He will be a great asset to whichever organisation he join as he is very professional and compassionate towards others.
Sumit Parmar
I have personally worked with Rakesh. He is a sophisticated person who has a charming speech and works with a pragmatic approach. his convincing skills are marvellous and he works with a go getter attitude.
Pooja Sanandia
Rakesh has been phenomenal in helping our team and product get the best of support. He is very conversational with customers and helpful to tech team. Rakesh has never backed out of any opportunity to grow and learn. He will be a great asset to whichever organisation he join as he is very professional and compassionate towards others.
Sumit Parmar
I have personally worked with Rakesh. He is a sophisticated person who has a charming speech and works with a pragmatic approach. his convincing skills are marvellous and he works with a go getter attitude.
Credentials
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Selling with Stories, Part 2: Stories Great Sales People Tell
LinkedInDec, 2021- Nov, 2024 -
Winning Back a Lost Customer
LinkedInNov, 2021- Nov, 2024 -
Creating Positive Conversations with Challenging Customers
LinkedInOct, 2021- Nov, 2024 -
Customer Service Leadership
LinkedInOct, 2021- Nov, 2024 -
Customer Service Foundations
LinkedInSep, 2021- Nov, 2024 -
Customer Service: Call Control Strategies
LinkedInSep, 2021- Nov, 2024 -
Onboarding and Adoption Best Practices for Customer Success Management
LinkedInSep, 2021- Nov, 2024
Experience
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Webrex Studio
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India
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IT Services and IT Consulting
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1 - 100 Employee
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Customer Success Manager
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Apr 2021 - Present
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Clientjoy | Operating System for Agencies
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India
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Marketing Services
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1 - 100 Employee
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Senior Customer Support Representative
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Jan 2020 - Apr 2021
Here my job role is - 1) Client support2) Client requirement in terms to ship new features.3) Customer acquisition/Sales4)Interacting with the clients for the product demo.5) Preparing Release notes.6) Writing Knowledgebase/ Help articles. Here my job role is - 1) Client support2) Client requirement in terms to ship new features.3) Customer acquisition/Sales4)Interacting with the clients for the product demo.5) Preparing Release notes.6) Writing Knowledgebase/ Help articles.
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BYJU'S
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India
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E-Learning Providers
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700 & Above Employee
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Business Development Associate
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Jan 2019 - Jan 2020
Job Role:1) Business Development2) Client acquisition/ Sales3)Support4)interacting with the clients for product demo.
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Business Development Associate
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Dec 2018 - Dec 2019
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Vodafone
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United Kingdom
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Telecommunications
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700 & Above Employee
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Account Manager
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Dec 2017 - Jan 2020
1) Lead generation2)Client Acquisition 3) Closing deals4) Providing Support. 1) Lead generation2)Client Acquisition 3) Closing deals4) Providing Support.
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Qconnect
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1 - 100 Employee
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Customer Support Representative
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Nov 2015 - Dec 2017
I lead customer service ,solving questioner query, upselling and latter moved to NPS management. I lead customer service ,solving questioner query, upselling and latter moved to NPS management.
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Education
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2012 - 2015
Amrapali Institute of Technology & Sciences
Bachelor of Technology - BTech, Computer and Information Sciences, General
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