Experience

KABAM Robotics

• Singapore
• Automation Machinery Manufacturing
• 1 - 100 Employee

• Robot Pilot- Customer Success

  • Nov 2021 - Present

  Handling incident management for robot issues, error handling and resolutions, remote monitoring of robot operations, identifying bugs and suggest improvements, identifying customers’ need and providing solutions or alternatives to OEM products, tracking personal/team qualitative and quantitative KPIs and keeping detailed records of all interventions in the database. Handling incident management for robot issues, error handling and resolutions, remote monitoring of robot operations, identifying bugs and suggest improvements, identifying customers’ need and providing solutions or alternatives to OEM products, tracking personal/team qualitative and quantitative KPIs and keeping detailed records of all interventions in the database.



Shyam Sundar Shaw and Sons

• Business Merchant

  • Jan 2019 - Nov 2021

  Planning and developing strategies for business, contacting and collaborating with vendors and distributors, negotiating prices, quantities and Time-scales, collecting payments, monitoring stock movement and considering markdowns, price changes and clear outs and keeping up-to date with industry’s best prices. Planning and developing strategies for business, contacting and collaborating with vendors and distributors, negotiating prices, quantities and Time-scales, collecting payments, monitoring stock movement and considering markdowns, price changes and clear outs and keeping up-to date with industry’s best prices.



BYJU'S

• India
• E-Learning Providers
• 700 & Above Employee

• Business Development Trainee

  • Jul 2020 - Jul 2020

  Managing CRM and maintaining a prospect database (Salesforce), cold calling and proactive calling to existing customers, building relationship with new customers, managing order and inventory management using Orderhive, responsible for meeting and exceeding sales goal, preparing and sending follow-up materials after meeting. Managing CRM and maintaining a prospect database (Salesforce), cold calling and proactive calling to existing customers, building relationship with new customers, managing order and inventory management using Orderhive, responsible for meeting and exceeding sales goal, preparing and sending follow-up materials after meeting.



Marriott International

• United States
• Hospitality
• 700 & Above Employee

• Front Office Associate

  • Jun 2017 - Sep 2018

  Welcoming Customers: Greeting customers, Helping Guests with formal check in and check outs, Handle concierge desk and concierge related queries, Handle guest complaints and queries, Helping with Security like Issuing Badges and Checking IDs and Taking care of other work related to Guest Relations. Answer Phone: Providing basic information such as hours of operation or direction to the place and direct other inquiries to the appropriate staff members, Managing Online and Phone Reservation. General Office Upkeep: Sorting and Sending Mails, Entering and Filing Data, Signing Up for Packages. Brand Promotion: Including upselling additional facilities and services when appropriate. Carried out different reports for the department and liaising with housekeeping staff to ensure rooms are fully furnished to accommodate guests. Took care of Acting Executive role for last 2 months in my tenure. Show less

• Industrial Trainee

  • Jun 2015 - Oct 2015

  Welcoming and greeting Guests. Provided service by helping customers check into systems, explaining particulars about the room and amenities. Answering phone Calls by providing basic information such as hours of operation or direction to the place and direct other inquiries to the appropriate staff members. General Office upkeep by performing routine clerical and administrative jobs such sorting mails, filing, entering data and signing for packages. Prepared C forms and learnt basics about Property Management System (Opera). Show less