Experience

Mxc Solutions India Pvt Ltd

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Assistant Manager

  • Jun 2016 - Present

  1. Auditing cars which are certified by our executives.2. Monthly meeting with team - containing the technical issues discussion.3. Give training to executive to improve towards quality certification.4. Give training to executive to improve technical skills.5. Preparing monthly beat plan and weekly plan of all individual executives.6. Co- ordination with Dealers to get the more cars those are not available/ parked in other places for certifications.7. Solving the issues of certification related quires & co-coordinating with dealer and sales team. Show less

• Senior certification executive

  • Jun 2012 - May 2016

  1. Visiting unique dealers who have signed up with us for packages daily anddoing certifications of their inventory, doing true condition checks of the vehicles.2. Placing Cartrade certified stickers on vehicles which are eligible. Uploadingthe certified cars in system along with report and images on a daily basis.3. Uploading and updating dealers Inventory/Stock which are not certifiable.4. Visiting unique dealers who have signed up with us for warranty packages daily and doing certification according to the warranty procedure by taking a test drive of particular vehicles which comes under warranty and also placing sticker on the car.5. Sending reports of daily activity to seniors and heads on a daily basis viaSMS and Mails.6. Give trainings to newly joined certification executives regarding how to check the cars and related documents.7. Give training to dealers executives regarding how to update/refresh stock in our system.8. Give training to letter executive and to the dealer regarding how touse our mobile app.9. Give training to the dealer regarding how to update the details of thevehicle which have issued under warranty. 10. Achieving target set by management. Show less



Trident Hyundai

• Bengaluru Area, India

• Customer Service Advisor

  • Jul 2011 - May 2012

  1. Preparing the accident vehicle repair estimation. 2. Preparing job cards through GDMS. 3. Maintaining the body shop. 4. Maintaining the Service Quality standards. 5. Achieving target set by management. 6. Maintaining CSI Standards. 1. Preparing the accident vehicle repair estimation. 2. Preparing job cards through GDMS. 3. Maintaining the body shop. 4. Maintaining the Service Quality standards. 5. Achieving target set by management. 6. Maintaining CSI Standards.



PRERANA MOTORS PVT LTD

• India
• Automotive
• 100 - 200 Employee

• Customer Service Advisor

  • May 2010 - Jun 2011

  1. Preparing the accident vehicle repair estimation. 2. Preparing job cards through SIEBEL (CRM DMS). 3. Maintaining the body shop. 4. Maintaining the Service Quality standards. 5. Achieving target set by management. 6. Maintaining CSI Standards. 1. Preparing the accident vehicle repair estimation. 2. Preparing job cards through SIEBEL (CRM DMS). 3. Maintaining the body shop. 4. Maintaining the Service Quality standards. 5. Achieving target set by management. 6. Maintaining CSI Standards.



Infra automotive service India pvt ltd

• Bengaluru Area, India

• Service Advisor

  • Jul 2008 - Apr 2010

  1. Preparing the accident vehicle repair estimation. 2. Preparing the PCRs and Job cards. 3. Maintaining the service workshop. 4. Making PDI of New Vehicle. 5. Handling customer on both accident & service issues. 1. Preparing the accident vehicle repair estimation. 2. Preparing the PCRs and Job cards. 3. Maintaining the service workshop. 4. Making PDI of New Vehicle. 5. Handling customer on both accident & service issues.



Bellad engineers pvt ltd

• Tumkūr Area, India

• Service Supervisor

  • Jun 2006 - Jun 2008

  1. Identifying the vehicles technical troubles and their root cause 2. Handling Customer on the service issues. 3. Subordinates Handling and decision-making. 4. Preparing the accident vehicle repair estimation. 5. Making PDI of New Vehicle. 1. Identifying the vehicles technical troubles and their root cause 2. Handling Customer on the service issues. 3. Subordinates Handling and decision-making. 4. Preparing the accident vehicle repair estimation. 5. Making PDI of New Vehicle.



Arihanth Hyundai

• Tumkūr Area, India

• Service Technician

  • Jun 2005 - 2006

  1. Analyzing the technical problem of vehicle. 2. Customer Complaints Analysis. 3. Prepare the estimation cost for the service vehicle. 4. Maintaining the Service Quality standards. 1. Analyzing the technical problem of vehicle. 2. Customer Complaints Analysis. 3. Prepare the estimation cost for the service vehicle. 4. Maintaining the Service Quality standards.