Experience

Salebuild

• United States
• Market Research
• 400 - 500 Employee

• Research Analyst

  • Oct 2012 - Present

  I am responsible for going through, organizing, and analyzing a vast amount of data. The finalized presentation of data to management is meant to let management make educated and informed decisions, without having to sort through and analyze the data themselves. I also gather information about what people think to help companies understand what types of products people want, determine who will buy them and at what price. They also gather statistical data on competitors. I am responsible for going through, organizing, and analyzing a vast amount of data. The finalized presentation of data to management is meant to let management make educated and informed decisions, without having to sort through and analyze the data themselves. I also gather information about what people think to help companies understand what types of products people want, determine who will buy them and at what price. They also gather statistical data on competitors.



Innofusion SA

• Software Development

• Senior Customer Service Representative

  • Oct 2010 - Apr 2011

  The primary responsibility was to provide answer to basic inquiries concerning a company's product and services. Typically, also handle and try to resolve customer complaints. Do active selling of the companies products and services. The primary responsibility was to provide answer to basic inquiries concerning a company's product and services. Typically, also handle and try to resolve customer complaints. Do active selling of the companies products and services.



vCustomer

• United States
• Outsourcing and Offshoring Consulting
• 400 - 500 Employee

• Senior Customer Service Representative

  • Feb 2008 - Jan 2009

  Representing the company while communicating with the customers, over the phone. Performing a broad range of tasks to meet the need of the company's clients. Providing support for the company's products and services, take order requests, answer questions, resolve complaints or even make sales. Representing the company while communicating with the customers, over the phone. Performing a broad range of tasks to meet the need of the company's clients. Providing support for the company's products and services, take order requests, answer questions, resolve complaints or even make sales.