Experience

Jash Technical Services

• Saudi Arabia
• Facilities Services
• 200 - 300 Employee

• Admin finance

  • Aug 2023 - Present

  Assured completion of monthly financial transactions by running detailed scheduled reports. Resolved escalated customer service and billing issues. Managed meetings and communications for customer service team members, establishing critical improvement areas and defining goals and strategies. Assured completion of monthly financial transactions by running detailed scheduled reports. Resolved escalated customer service and billing issues. Managed meetings and communications for customer service team members, establishing critical improvement areas and defining goals and strategies.



Tech Mahindra

• IT Services and IT Consulting
• 700 & Above Employee

• Operational Specialist Team leader

  • Nov 2022 - Apr 2023

  Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential.



Startek India

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Operations Team Lead

  • Sep 2020 - Oct 2022

  Managing the schedule and delegating tasks to team members. Organizing training and boot camps to maximize the potential of team members. Regulating quarterly reviews of team members to ensure efficiency. Strategizing plans to achieve team goals in a timely manner within the stipulated time frame. Managing the schedule and delegating tasks to team members. Organizing training and boot camps to maximize the potential of team members. Regulating quarterly reviews of team members to ensure efficiency. Strategizing plans to achieve team goals in a timely manner within the stipulated time frame.



UBER INDIA SYSTEMS PRIVATE LIMITED

• India
• Transportation, Logistics, Supply Chain and Storage
• 200 - 300 Employee

• Senoir Executive

  • Apr 2018 - May 2020