Experience

GHFL [Garware Hi-Tech Films Limited • Worldwide]

• India
• Manufacturing
• 400 - 500 Employee

• Dy General Manager- Marketing & Purchase

  • Jun 2019 - Present



Cosmo Films

• India
• Packaging and Containers Manufacturing
• 700 & Above Employee

• Deputy Manager-International Sales & Marketing

  • Jun 2015 - Mar 2018



GHFL [Garware Hi-Tech Films Limited • Worldwide]

• India
• Manufacturing
• 400 - 500 Employee

• Asst. Manager(Export)

  • Oct 2007 - May 2015

   Full responsibility of P & L; A consistent track record of success in achieving budgeted revenue and profit targets; to direct, train develop and manage activity of the Marketing department, evaluate performances. Liaise with key suppliers and customers for new business and problem solving; Set pricing strategies that will increase market share working with the relevant peers; Development, implementation for existing and future products, markets and sales channels.  Handle Korean consultants.



Hewlett Packard Enterprise

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Customer Support Coordinator IV (Korean Language Specialist)

  • Sep 2003 - Sep 2007

   Leading the 7 members team, which works as “first in HP history” as a “BCP team (Business Continuity Plan)” for Korea. SPOC for the entire Korea region. Researching, planning and executing volume forecast & negotiating with customer’s special demands (out of SLA service request).  Allocation of work received and checking “team-utilization” with close inputs from IE (Industrial Engineering) department. Strategizing work priorities in close coordination with customers of different regions.  Making financial & Human Resource related decisions in regard to manpower management and cost effectiveness for the BCP team.• Production planning for the volume received and volume expected and leading the team to accomplish the work within the agreed SLA matrices. Identifying and encouraging “Process improvement” initiatives & projects in the team. Preparing the team for all the ISO audits and keeping all the documents up-to-date for further surveillance audits. Preparing presentations and presenting the same in “Weekly Team performance and expectation Review” meetings, to the customers of Korea. Resolving team related issues like: discipline, attendance, leave management, work management during “lesser headcount and more volume” scenarios.  Communicating Team concerns to Customers and Customer concerns to the team and higher management



Samsung India Pvt.Ltd

• Senior Customer Support Coordinator IV (Korean Language Specialist)

  • Aug 2003 - Sep 2003

   Being the Korean Language Expert the biggest responsibility was to liaison with Korean companies. Conducting survey for the knowing customer satisfaction and mining report out of the survey result. Translating document from Korean to English & vice-versa. Handling training facilities for the new hired.  Being the Korean Language Expert the biggest responsibility was to liaison with Korean companies. Conducting survey for the knowing customer satisfaction and mining report out of the survey result. Translating document from Korean to English & vice-versa. Handling training facilities for the new hired.