Makeup Artist

• Sep 2016 - Present

Sales Assistant

• Nov 2014 - Jan 2015

- Provided excellent customer service - Assisted with merchandising stock - Worked within a team - Offered advice to customers - Exceeded daily sales targets - Handled complaints and reassured customers by providing solutions - Provided excellent customer service - Assisted with merchandising stock - Worked within a team - Offered advice to customers - Exceeded daily sales targets - Handled complaints and reassured customers by providing solutions

Mortgage Operations (Payment Processing) - Team Member

• Mar 2014 - Sep 2014

- Investigated into missing payments - Liaised with other staff members to resolve cases - Cancelled missing cheques - Processed different methods of payments - Trained other members of staff on how to complete various forms of payments - Balanced suspense accounts by investigating outstanding funds - Applied payments by completing relevant paperwork - Completed the Charges and Interest report - Keyed Inter Branch Payments - Effectively used various systems to investigate numerous cases and completed various processes including; Debt Manager, WorldPay, Back Office, ISV, Agent Toolkit - Efficiently used various Microsoft packages such as; Word, Excel and Paint - Resolved cases by dealing with email, phone and face to face queries

Seasonal Sales Associate

• Nov 2012 - Dec 2012

- Offered advice to customers - Worked within a team - Stacked up shelves - Kept the store presentable and clean - Provided makeup demonstration for customers - Handled complaints/Customer services - Offered advice to customers - Worked within a team - Stacked up shelves - Kept the store presentable and clean - Provided makeup demonstration for customers - Handled complaints/Customer services