Rajsegar Alagarathnam

Intern System Administrator at VitalHub Innovations Lab
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Contact Information
us****@****om
(386) 825-5501
Location
Jaffna District, Northern Province, Sri Lanka, LK
Languages
  • English Full professional proficiency
  • Tamil Native or bilingual proficiency
  • Sinhalese Limited working proficiency

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Amit Kumar Dhiman

Rajsegar is a dedicated lad. I have managed Raj for a period of 6 months and he was newly onboarded. The kind of willingness to learn Raj showed during his stay at INSEE who was our esteemed customer is commendable. Raj is good in comunication. I wish him all the best !

Kasun Kavinda

It is pleasure to working along with Rajsegar at Siam City Cement (Lanka) pvt ltd. During this time , we worked together on multiple projects. Rajsegar is a person with a strong ownership and driving for results all the time. Raj is creative, energetic, solution oriented and highly self motivated with great communication skills. Raj is a proactive and tireless contributor who would make a great addition to the any team. A very joyful man to work with .

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Credentials

  • Building a Home IT Lab
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • CompTIA Network+ (N10-007) Cert Prep: 1 Understanding Networks
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • IT Academy: Network Virtualization Concepts
    VMware
    May, 2022
    - Nov, 2024
  • NDG Linux Unhatched English 0522b
    Cisco Networking Academy
    May, 2022
    - Nov, 2024
  • Networking Essentials
    Cisco
    Apr, 2022
    - Nov, 2024
  • Cisco Networking Academy® Get Connected course, and demonstrating
    Cisco Networking Academy
    Mar, 2022
    - Nov, 2024
  • Introduction to Cybersecurity
    Cisco
    Feb, 2022
    - Nov, 2024
  • JNCIA (JN0-103) Cert Prep: 1 Junos Fundamentals
    LinkedIn
    Jun, 2021
    - Nov, 2024
  • Certificate in Computer Networking
    technical college Jaffna
    Sep, 2016
    - Nov, 2024
  • Cisco Certified Network Associate (CCNA)
    Networxx
    Oct, 2020
    - Nov, 2024

Experience

  • VitalHub Innovations Lab
    • Sri Lanka
    • Software Development
    • 1 - 100 Employee
    • Intern System Administrator
      • Jun 2022 - Present

      Ticket Resolve and Maintain ticket queue Knowledge about AD DS (Create shared e-mail box, User, Reset a Password) Onboarding and offboarding Users and Internal support (Srilanka, UK, and Canada) Daily Task - Barracuda email check, Password reminders for users, and Netwrix AD Bad Logons check Knowledge about Monitoring tools like Uptime robot and Nagios Hand-on experience 0365 Administrator and DUO Admin Windows patching Client PC, Internal server, Microsoft Intune work with my team (Automatically push windows to update and Bitlocker) Knowledge about SQL DB backup Show less

  • INSEE Cement
    • Sri Lanka
    • Wholesale Building Materials
    • 200 - 300 Employee
    • Junior Help Desk Support Administrator
      • Feb 2022 - May 2022

      • Basics Understing about a ticketing system (Service Now) Monitoring an SLA Task running task. • Site Support and User end support Data center monitoring and Vendor tracking order tracking. • Tape management Daily Backup tape and Month end backup tape support coforge network team. • Basics Understing about a ticketing system (Service Now) Monitoring an SLA Task running task. • Site Support and User end support Data center monitoring and Vendor tracking order tracking. • Tape management Daily Backup tape and Month end backup tape support coforge network team.

  • ICBT Campus
    • Sri Lanka
    • Higher Education
    • 1 - 100 Employee
    • Information Technology Technician
      • Aug 2020 - Jan 2022

      *Configure a Network *Configure Network Printers *Maintain Server, fingerprints *Support to staff and Student *Maintain students and staff PC *Configure a Network *Configure Network Printers *Maintain Server, fingerprints *Support to staff and Student *Maintain students and staff PC

  • Jeycom Enterprise
    • Colombo, Western, Sri Lanka
    • Computer Technician
      • Aug 2018 - Oct 2019

      *Repair Customer PC *Repair CCTV *Customer Relation *Upgrade a PC and System *Repair Customer PC *Repair CCTV *Customer Relation *Upgrade a PC and System

  • Texus Information Solutions (Pvt) Ltd.
    • Sri Lanka
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Trainee Customer Service Executive
      • Apr 2018 - Jul 2018

      *I am supporting ERP solutions with my senior engineer to their existing clients. *Install a software *Site support visit *I am supporting ERP solutions with my senior engineer to their existing clients. *Install a software *Site support visit

  • Sri Lanka Telecom
    • Sri Lanka
    • Telecommunications
    • 700 & Above Employee
    • Trainee
      • Jul 2015 - Jan 2016

      *Configure Customer Telephone Line (ADSL) *Basic ieda of Server site *Customer Relations *Configure Customer Telephone Line (ADSL) *Basic ieda of Server site *Customer Relations

Education

  • Cardiff Metropolitan University
    Business Information System, Computer Science
    2021 - 2022
  • Cardiff Metropolitan University
    Higher Diploma in Computing and Network Technology, Computer Systems Networking
    2016 - 2017
  • TechNet Online Academy
    Certificate, Could Computing
    2022 -
  • Technical college Jaffna
    certificate course, Computer Network
    2015 - 2016
  • J/ Chavakachcheri Hindu College
    Advanced Level, Arts
    2006 - 2014

Community

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