Milan Raj Paswan

Front Desk Representative at St. Cloud State University
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • Nepali Native or bilingual proficiency
  • Maithili Native or bilingual proficiency
  • English Professional working proficiency
  • Hindi Professional working proficiency
  • Urdu Elementary proficiency
  • Punjabi Elementary proficiency

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

5.0

/5.0
/ Based on 2 ratings
  • (2)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

Rahul Niraula

I’ve had the pleasure of working with Milan for years at Interact Nepal. He is a great leader with get-things-done attitude. He has extraordinary ability to persevere through obstacles with hard work and dedication.

Andrew Michaletz, MBA

Milan was a great partner to work with. He asked very good questions and was quick to draw actionable insights from data. He will be an asset to any organization he joins upon graduation.

You need to have a working account to view this content.
You need to have a working account to view this content.

Credentials

  • Google Analytics Certification
    Skillshop
    Jan, 2023
    - Oct, 2024

Experience

    • United States
    • Higher Education
    • 700 & Above Employee
    • Front Desk Representative
      • Jan 2023 - Present

    • International Peer Advisor Co-Ordinator
      • Aug 2019 - Present

      - Assist in creating transitional programs for International Students.- Carry out activities during the International Orientation Week.- Lead the team of volunteers to help and assist students

    • Student Government President
      • Jul 2021 - Mar 2022

      - Led a team of 30+ members to advocate for students' problems.- Collaborated with University President and administrators to voice students' concerns and feedback.- Established new parking lots advocating for a more accessible campus.- Persuaded stakeholders to implement installment payment methods for an inclusive insurance system.- Advocated for inclusive campus resources and made field house free and accessible.-Assisted in improvising universities policies and procedures.- Collaborated with Period Chapter for Free Menstrual Products on Campus- Executed on-time, under-budget project management to adhere to the project roadmap.- Coordinated work across departments to keep teams on track with company goals

    • Front Desk Staff
      • Jan 2021 - Jul 2021

      - Assisting Students with their queries and directing them to the concerned directors.- Answering phone calls, replying to emails, and other office works.- Scheduling Appointments and assisting as per need

    • Event Coordinator
      • Aug 2019 - Jan 2020

      - Planned and executed events to keep the vibrancy up on campus.- Created Instagram and Facebook Content Creation.- Executed Polls and audience-targeted posts.

    • Orientation Leader
      • Sep 2019 - Oct 2019

      - Assist freshmen with their queries.- Help Execute activities to engage students during the Husky 1st 4 weeks.

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Sales and Tech Specialist
      • Aug 2022 - Dec 2022

      • Helped track tickets in the college ticketing system and solved IT-related issues. • Implemented strategies to decrease wait time by creating KPIs to ensure smoother operations. • Responded to hardware troubleshooting requests to help faculties and students. • Monitored, analyzed, and assigned priority levels to tickets to escalate them to the right department - Microsoft Office, One Drive, Office 365, Adobe Creative Cloud, and other software needs. -Update Departments with the latest tech and services in place

  • Saint Cloud State University- Esports
    • St Cloud, Minnesota, United States
    • Business Consultant
      • Aug 2022 - Dec 2022

      • Conducted strengths, weakness, opportunities, and threats (SWOT) analyses to develop strategic plans for Esports. • Organized client meetings to provide project updates. • Identified key objectives to re-establish long-term plans to meet marketing goals. • Created a two-year marketing campaign estimating 40% engagement growth Y.T.Y • Conducted strengths, weakness, opportunities, and threats (SWOT) analyses to develop strategic plans for Esports. • Organized client meetings to provide project updates. • Identified key objectives to re-establish long-term plans to meet marketing goals. • Created a two-year marketing campaign estimating 40% engagement growth Y.T.Y

    • United States
    • Food and Beverage Services
    • 700 & Above Employee
    • Marketing Intern
      • Jul 2022 - Dec 2022

      • Tabled to encourage students to try apps, promos and survey and surpassed expected number by 45%. • Developed social media content and campaigns using Sprout Social and to increase impressions and engagement by 80% • Identified potential markets and market segments with desired customers and gaps for optimum product demand. • Assisted teams with aligning marketing strategies and objectives based on data-driven insights. • Tabled to encourage students to try apps, promos and survey and surpassed expected number by 45%. • Developed social media content and campaigns using Sprout Social and to increase impressions and engagement by 80% • Identified potential markets and market segments with desired customers and gaps for optimum product demand. • Assisted teams with aligning marketing strategies and objectives based on data-driven insights.

    • Telecommunications
    • 700 & Above Employee
    • Marketing Strategy Intern
      • Jun 2022 - Aug 2022

      • Summarized A-B tests raw data and analyses and made recommendations based on findings. • Used Tableau and other agency matrixes to understand the demographics and trends. • Tracked communications strategies, advertising campaigns, and marketing approaches to measuring successes and failures. • Leveraged marketing data to forecast marketing campaign success and sales trends • Summarized A-B tests raw data and analyses and made recommendations based on findings. • Used Tableau and other agency matrixes to understand the demographics and trends. • Tracked communications strategies, advertising campaigns, and marketing approaches to measuring successes and failures. • Leveraged marketing data to forecast marketing campaign success and sales trends

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Marketing Coordinator
      • May 2021 - May 2022

      • Helped grow social media outreach by 30% in the span of 6 months. • Led the marketing team to brainstorm ideas to plan 20 events for a year. • Assessed projects against budgets and timelines, keeping team and assignments on task. • Analyzed outreach data to create marketing campaigns leading to 40% increase in impressions. • Helped grow social media outreach by 30% in the span of 6 months. • Led the marketing team to brainstorm ideas to plan 20 events for a year. • Assessed projects against budgets and timelines, keeping team and assignments on task. • Analyzed outreach data to create marketing campaigns leading to 40% increase in impressions.

    • United States
    • Public Safety
    • 100 - 200 Employee
    • Marketing Intern
      • Jun 2021 - Aug 2021

      • Reported about the monthly social media reach using Google Analytics • Led Communications with clients with the help of IContacts • Created Marketing campaigns for different conferences. • Edited, Shot weekly promotional videos for product demonstrations. • Edited Ask the Expert Videos on regular basis. • Designed graphics for Social Media Platforms • Reported about the monthly social media reach using Google Analytics • Led Communications with clients with the help of IContacts • Created Marketing campaigns for different conferences. • Edited, Shot weekly promotional videos for product demonstrations. • Edited Ask the Expert Videos on regular basis. • Designed graphics for Social Media Platforms

    • United States
    • Non-profit Organizations
    • 700 & Above Employee
    • Country Representative
      • Jul 2018 - Jun 2019

      - Country Representative of Interact, the youth wing of Rotary International. - Worked with Country Governor and Committee Chair. - Coordinated with 115+ Cubs with 3000+ members - Country Representative of Interact, the youth wing of Rotary International. - Worked with Country Governor and Committee Chair. - Coordinated with 115+ Cubs with 3000+ members

    • Nepal
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Outreach Coordinator
      • Feb 2019 - May 2019

      -Held meetings with partners, schools, and sponsors to plan seminars. - Assisted in Video Making, Graphic Designing, and Social Media Outreach. - Devised ways to expand the audience reach to reach a large regular group. - Helped Conduct events as per the directives of United States Youth Council Nepal. -Held meetings with partners, schools, and sponsors to plan seminars. - Assisted in Video Making, Graphic Designing, and Social Media Outreach. - Devised ways to expand the audience reach to reach a large regular group. - Helped Conduct events as per the directives of United States Youth Council Nepal.

  • Equal Start
    • Kathmandu, Bāgmatī, Nepal
    • Event Planner
      • Nov 2018 - Jan 2019

      - Month-Long event funded by the Erasumus+ Program of The European Union. - Led a team of 35 people to reach out via promotional videos and graphics. - Overall planning and execution of the events. - Month-Long event funded by the Erasumus+ Program of The European Union. - Led a team of 35 people to reach out via promotional videos and graphics. - Overall planning and execution of the events.

Education

  • St. Cloud State University - Herberger Business School
    Bachelor's degree, Marketing
    2019 - 2022

Community

You need to have a working account to view this content. Click here to join now