Account Executive

• Nov 2021 - Present

Relationship Officer

• Jun 2021 - Nov 2021

Customer Service Officer

• Sep 2017 - May 2021

Senior Associate

• Oct 2013 - Dec 2016

Handling claims portfolio for Marine class of business. Processing insurance claims from initial notification to settlement and closure. Ensuring claims are settled in a timely manner to the claimants. Regular follow ups with clients / surveyors / adjusters to ensure the claim is kept moving, therebyreducing the overall claims life cycle. Building good rapport with clients, carriers and other parties involved in the claims process by regularphone calls, emails and conference calls, to ensure best services to client. Ensuring compliance of claim files. Assisting the placing team at the time of renewal of business by providing them vital information onclaims statistics. Assisting associates / colleagues in technical queries, working towards improvising the claims process. Show less

Senior Associate Claims Handler

• Oct 2013 - Dec 2016

Process : Global Specialties - Marine Claims - Position: Senior Claims Handler. Handling claims portfolio for Marine class of business. Processing insurance claims from initial notification to settlement and closure. Ensuring claims are settled in a timely manner to the claimants. Regular follow ups with clients / surveyors / adjusters to ensure the claim is kept moving, therebyreducing the overall claims life cycle. Building good rapport with clients, carriers and other parties involved in the claims process by regularphone calls, emails and conference calls, to ensure best services to client. Ensuring compliance of claim files. Assisting the placing team at the time of renewal of business by providing them vital information on claims statistics. Assisting associates / colleagues in technical queries, working towards improvising the claims process. Show less