Raj Kapoor
Executive Partner at The Whitestone Group- Claim this Profile
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English Native or bilingual proficiency
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French Limited working proficiency
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German Limited working proficiency
Topline Score
Bio
Rick Arsenault
Raj has a brilliant mind for the business of IT. He understands what it takes to provide superior service and demonstrates excellent leadership in everything he does. Our entire team understood and followed the vision and strategy which he not only communicated, but was clearly committed to. I consider Raj one of the top people I have ever had the pleasure of working with.
Bill Lucas
Raj was brought in to direct and manage a mission critical international regulatory bank wide program that completed successfully. Whether managing "bottom up" or "top down", Raj is a master of negotiation and communication. Highly efficient, logical and reasonable, Raj leads by example and encourages his teams to always "rise to the occasion". As a result, his business collegues grow both personally and professionally.
Rick Arsenault
Raj has a brilliant mind for the business of IT. He understands what it takes to provide superior service and demonstrates excellent leadership in everything he does. Our entire team understood and followed the vision and strategy which he not only communicated, but was clearly committed to. I consider Raj one of the top people I have ever had the pleasure of working with.
Bill Lucas
Raj was brought in to direct and manage a mission critical international regulatory bank wide program that completed successfully. Whether managing "bottom up" or "top down", Raj is a master of negotiation and communication. Highly efficient, logical and reasonable, Raj leads by example and encourages his teams to always "rise to the occasion". As a result, his business collegues grow both personally and professionally.
Rick Arsenault
Raj has a brilliant mind for the business of IT. He understands what it takes to provide superior service and demonstrates excellent leadership in everything he does. Our entire team understood and followed the vision and strategy which he not only communicated, but was clearly committed to. I consider Raj one of the top people I have ever had the pleasure of working with.
Bill Lucas
Raj was brought in to direct and manage a mission critical international regulatory bank wide program that completed successfully. Whether managing "bottom up" or "top down", Raj is a master of negotiation and communication. Highly efficient, logical and reasonable, Raj leads by example and encourages his teams to always "rise to the occasion". As a result, his business collegues grow both personally and professionally.
Rick Arsenault
Raj has a brilliant mind for the business of IT. He understands what it takes to provide superior service and demonstrates excellent leadership in everything he does. Our entire team understood and followed the vision and strategy which he not only communicated, but was clearly committed to. I consider Raj one of the top people I have ever had the pleasure of working with.
Bill Lucas
Raj was brought in to direct and manage a mission critical international regulatory bank wide program that completed successfully. Whether managing "bottom up" or "top down", Raj is a master of negotiation and communication. Highly efficient, logical and reasonable, Raj leads by example and encourages his teams to always "rise to the occasion". As a result, his business collegues grow both personally and professionally.
Credentials
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Accredited Outsourcing Practitioner (AOP)
CORE - Centre for Outsourcing Research & EducationOct, 2013- Nov, 2024 -
Certified Management Consultant (CMC)
Canadian Association of Management Consultants (CMC-Canada)Mar, 2004- Nov, 2024
Experience
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The Whitestone Group
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Canada
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Business Consulting and Services
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1 - 100 Employee
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Executive Partner
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1999 - Present
As an executive partner at The Whitestone Group, Raj has worked on many challenging and interesting initiatives that are described below. As an executive partner at The Whitestone Group, Raj has worked on many challenging and interesting initiatives that are described below.
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FIS
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United States
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Information Technology & Services
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700 & Above Employee
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Head, Enterprise Vendor Optimization
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May 2014 - May 2021
Responsible for driving optimization of Vendor Spend across the organization and achieving more than $1.1B of vendor cost take out during his tenure. Responsible for driving optimization of Vendor Spend across the organization and achieving more than $1.1B of vendor cost take out during his tenure.
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Faculty Member
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Nov 2010 - Mar 2021
Raj wrote and taught a number of courses for CORE including those required for the AOP (Accredited Outsourcing Professional) designation, for organizations around the world. Raj wrote and taught a number of courses for CORE including those required for the AOP (Accredited Outsourcing Professional) designation, for organizations around the world.
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TD
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Canada
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Banking
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700 & Above Employee
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Project Executive & Negotiations Lead
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Dec 2012 - Nov 2019
Raj twice successfully led a challenging sole-sourced renewal of a multi-hundred million dollar Call Center initiative Raj twice successfully led a challenging sole-sourced renewal of a multi-hundred million dollar Call Center initiative
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Alterna Savings
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Canada
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Financial Services
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300 - 400 Employee
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Vice Chair and Lead Technology Director, Board Of Directors
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Apr 2010 - Apr 2017
Vice Chairman of the Board of Directors of one of Canada's largest Credit Unions Vice Chairman of the Board of Directors of one of Canada's largest Credit Unions
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Vale
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Brazil
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Mining
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700 & Above Employee
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Program Director - Supply Chain Stabilization
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Oct 2010 - Mar 2011
Successfully ran a world-wide IT supply-chain stabilization & improvement program for VALE, which was at the time, the world's second largest mining company Successfully ran a world-wide IT supply-chain stabilization & improvement program for VALE, which was at the time, the world's second largest mining company
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IBM
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Senior Project Executive
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2007 - 2009
Led a very large 'once in a generation' Business and Technology transformation program for IBM Securities Industry Services, which is a back-office processing firm for many of Canada's largest brokerage houses Led a very large 'once in a generation' Business and Technology transformation program for IBM Securities Industry Services, which is a back-office processing firm for many of Canada's largest brokerage houses
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CIBC
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Canada
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Banking
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700 & Above Employee
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Program Director
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2005 - 2007
Simultaneously led three large and complex initiatives for the CTO: 1. Back Office Modernization 2. BASEL II Deployment 3. Mortgages Stabilization Simultaneously led three large and complex initiatives for the CTO: 1. Back Office Modernization 2. BASEL II Deployment 3. Mortgages Stabilization
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HP
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Program Director
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2001 - 2005
During a rocky period on one of Canada's largest outsourcing deals ever, Raj was asked by both HP and the client to lead a joint team to stabilize a $2Billion relationship. Other initiatives led at HP: 1. 40,000 seat email deployment program 2. Application improvement program 3. ITIL implementation program 4. Network stabilization program 5. Asset management program Raj also designed, negotiated and implemented HP's IT Governance model for their largest Canadian outsourcing client.
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Computer Sciences Corporation (CSC)
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IT Services and IT Consulting
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1 - 100 Employee
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Service Delivery Director / Program Director
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1998 - 2001
Raj was called upon by CSC to lead a number of their important outsourcing engagements: 1. Led the transition of Nortel's Toronto environment to CSC while at the same time running the day to day operations 2. Designed and initiated General Motor's Locomotive Group Asset Management system 3. Designed and built a Global Deployment Program for CSC's new standardized services 4. Led the service improvement program for a large Atlanta based insurance company 5. Director of Service Delivery for all services to the Canadian operations of ING Group Canada
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Government of Canada
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Government Administration
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700 & Above Employee
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Senior Technical Architect
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1997 - 1998
Built the 6 year Technology Architecture and Implementation plan for the Office of the Privy Council within the GoC. Built the 5 year Technology Architecture and Implementation plan for the GoC's largest division, Indian and Northern Affairs Built the 6 year Technology Architecture and Implementation plan for the Office of the Privy Council within the GoC. Built the 5 year Technology Architecture and Implementation plan for the GoC's largest division, Indian and Northern Affairs
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Program Manager
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1995 - 1997
Responsible for transitioning outsourced clients into EDS Systemhouse Responsible for transitioning outsourced clients into EDS Systemhouse
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Alterna Savings
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Canada
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Financial Services
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300 - 400 Employee
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Manager, Networks & Client/Server Computing
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1990 - 1994
Reporting directly to the CIO, Raj was the manager responsible for the transformation of the COOP from a mainframe based environment, to a network and PC based environment. Reporting directly to the CIO, Raj was the manager responsible for the transformation of the COOP from a mainframe based environment, to a network and PC based environment.
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Project Manager & Business Analyst
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1987 - 1990
NEW ZEALAND POST 1. Wrote the full specifications for their Courier Tracking System 2. Designed and developed original prototype CANADA POST - Wrote the full specifications for their Mail and Courier Tracking Systems BELL CANADA - Designed and developed two of the five major subsystems for Bell's Credit Card Pay Phone program NEW ZEALAND POST 1. Wrote the full specifications for their Courier Tracking System 2. Designed and developed original prototype CANADA POST - Wrote the full specifications for their Mail and Courier Tracking Systems BELL CANADA - Designed and developed two of the five major subsystems for Bell's Credit Card Pay Phone program
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Education
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2005 - 2017
(CMC) Canadian Association of Management Consultants
CMC, Certified Management Consultant -
2000 - 2010
Project Management Institute
PMP, Project Management Professional -
1983 - 1987
The University of Western Ontario
HBSC, Computer Science -
2012 -
CORE
AOP - Accredited Outsourcing Practitioner
Community
