Experience

JBC Soldering Tools

• Spain
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Office Manager

  • Jan 2018 - Present

  Key Areas: Administration activities, Sales Support, Order Management , Shipments handling and planning inventory for sales orders in ERP ( Microsoft Navigation) Job Description Responsible for handling multiple administrative tasks like administrative functions such as organizing the office, procurement of office appliances & stationery Assist the sales team by focusing on managing schedules and following up on sales quotations Respond to online queries & Follow up on all inquiries Preparation of quotations according to the sales team requirement Maintaining customer purchase orders and executing the orders on time in ERP Ensured order satisfaction by facilitating customer relationship, timely order dispatch, price amendments etc Responsible for preparing and maintaining files of purchase orders, proforma invoice and sales invoice Taking care of all the correspondence with headquarters at Spain Inventory planning for customer orders based on sales forecasts Maintaining warehouse by location & materials labelling Payment follow-up through email & call and ensure timely delivery of products to customers Handling daily & monthly expenses (petty cash, rent, EB, phone, internet, s/w subscriptions, etc.) Making all logistics and hospitality arrangements for events and seminars Preparing Vendor Management & Online tendering. Show less



NETZSCH Premier Technologies, LLC

• United States
• Nanotechnology Research
• 1 - 100 Employee

• Admin & Business Support

  • Oct 2012 - Jan 2018

  Responding to incoming and outgoing calls, MIS Work, Keeping a track of incoming and outgoing shipments Taking care of all the correspondence, Attending queries and escalating it to concerned department, Maintaining all office files, Looking into follow ups, Check Daily Mails, Purchase entry in Registers, Scanning and Drafting Important Letters, Customer Handling, Fixing Appointments of Directors with Associates and Discrepancy Resolution. Preparing the price quotes for the customers, Service Quotes etc.. Maintaining the CSR of the existing customer and service report. Preparing Vendor Management Handling operation related work logistics, shipment document preparation etc.. Show less



Core Mind Technologies Pvt. Ltd.

• Information Technology & Services
• 1 - 100 Employee

• Sr. Student Relation Officer

  • Jun 2010 - Jul 2012

  Worked as a Sr. Student Relation Officer. Counselling the IT & Non IT students for upgrading themselves with advanced software Courses. Recommending the right courses and advising the students for better career opportunities. Sourcing and conducting interviews for part time trainers. Worked as a Sr. Student Relation Officer. Counselling the IT & Non IT students for upgrading themselves with advanced software Courses. Recommending the right courses and advising the students for better career opportunities. Sourcing and conducting interviews for part time trainers.



Sulekha.Com New Media Pvt Ltd

• Chennai Area, India

• Customer Support Executive

  • Jun 2007 - Aug 2009

  Worked as a Customer Support Executive to handle Customer Calls on advertisements. Validation of Customer Advertisement and Posting them into web page. Handling Customer Queries and online resolutions provided. Retention calls to old customers and making them from Consumer to Customer. Business relationship calls to Customers on offers and renewals. Co-ordination with Internal customers to provide the best service to the external Customers Worked as a Customer Support Executive to handle Customer Calls on advertisements. Validation of Customer Advertisement and Posting them into web page. Handling Customer Queries and online resolutions provided. Retention calls to old customers and making them from Consumer to Customer. Business relationship calls to Customers on offers and renewals. Co-ordination with Internal customers to provide the best service to the external Customers