Experience

SOCIETE EPIGO
• Restaurants
• 1 - 100 Employee
• Manager Starbucks

  • Jun 2023 - Present


Pret A Manger France

• France
• Retail
• 1 - 100 Employee

• Assistant manager

  • Jul 2022 - Jun 2023

• TEAM LEADER

  • May 2017 - Jun 2022

  Managing the day to day activities of the team Motivating the team to achieve organizational goals and KPISDeveloping and implementing a timeline to achieve targetsControlling the daily and weekly bankingDo regular performance evaluationDevelop a well designed and motivating evaluation program


Fox Connaught
• United Kingdom
• Restaurants
• 1 - 100 Employee
• Receptionnist

  • Aug 2015 - Jan 2016


Endeavour Solutions (UK) Ltd

• United Kingdom
• Civil Engineering
• 1 - 100 Employee

• Business Marketing Manager

  • Mar 2015 - Nov 2015

  Developing the Marketing Strategy Customer Relationship Management Employee Management Identifying new Business Opportunities Developing the Marketing Strategy Customer Relationship Management Employee Management Identifying new Business Opportunities



Le Palais du Jardin

• United Kingdom
• Restaurants

• Bar manager

  • Oct 2008 - Mar 2015

  Set objectives and targets for beverage unit/bar Determine staff needs and recruit staff Performance manage staff Assess development needs and train and coach staff Delegate duties and tasks to staff to meet objectives and maximize resources Set and monitor quality and service standards for staff Communicate company policy, standards and procedures to staff Direct and manage staff members to meet standards and objectives Ensure staff operate within company policies Set objectives and targets for beverage unit/bar Determine staff needs and recruit staff Performance manage staff Assess development needs and train and coach staff Delegate duties and tasks to staff to meet objectives and maximize resources Set and monitor quality and service standards for staff Communicate company policy, standards and procedures to staff Direct and manage staff members to meet standards and objectives Ensure staff operate within company policies



Barclays

• India
• Outsourcing/Offshoring
• 1 - 100 Employee

• Customer Service Advisor

  • Jun 2014 - Aug 2014

  Working closely with customers who need our support with their financial concerns Giving the solutio that meet their needs, and deliver the right outcome; Identifying any complains they may have and handling these where needed; Working closely with customers who need our support with their financial concerns Giving the solutio that meet their needs, and deliver the right outcome; Identifying any complains they may have and handling these where needed;