NATIONAL QUALITY COORDINATOR

• Nov 2021 - Present

Co Founder

• Jan 2010 - Present

Great things are not done by impulse, But by a series of small things brought together. Helping education institutions, organisations and individuals to realise their strengths and nurture their growth Great things are not done by impulse, But by a series of small things brought together. Helping education institutions, organisations and individuals to realise their strengths and nurture their growth

Quality, Compliance and Safety Officer

• Feb 2020 - Jul 2021

Compliance and Quality

• Oct 2017 - Feb 2020

Quality Management System Coordinator

• Sep 2015 - Oct 2017

--> Lead Auditor for Quality Management System including ISO9001 and ASQA Internal Audits. -- > Analysis of quality data / customer complaints to identify improvements. --> Develop procedures and train all stakeholders in new processes and procedures. --> Perform Internal audits and coordinate with all staff to implement corrective actions. -->Continuous Improvement Expert, Managing Quality of processes for the entire organisation. Improving productivity of operations and setting KPIs for all areas. Training staff in Lean Practices and Kaizen Methodology. Setting up Visual Management systems e.g. KANBAN, Just in time, Process Automation. Helping staff to improve in every aspect of their role by using continuous improvement principles. Show less

Quality Compliance- Continuous Improvement

• Nov 2014 - Aug 2015

 Lead improvement projects and Perform Internal audits to improve quality of the processes.  Implement corrective actions after external audit findings. Identifying the operational issues and advice Top management and other staff of the action plan to improve existing processes.  Ensure Administrative and organisational processes are monitored to ensure all operations comply with all relevant state and federal regulations, acts & company policies.  Give presentations to top management on strategy and process improvement initiatives.  Resource Management for the entire organisation to meet budget and costing requirements.  Develop, document and implement new and existing policies to meet all regulatory and legal requirements.  Organise & train staff in new procedures so that existing processes are improved to give better services to clients.  Monitor and guide the academic team for Validation and mapping of existing requirements and policies.  Coordinate with all staff to make sure all financial data is recorded and reported on a quarterly basis.  Troubleshooting problem of operations, processes and compliance.  Guide and support administration in efficient operations to improve communication with clients and Trainers.  Coordinate, Monitor and review the implementation of new and existing policies and procedures across the organisation.  Record, Monitor and review the existing inventory of equipments, stationary and stock control of all consumables  Liaise with all staff on the policy issues such as corporate governance and strategy implementations for growth and to improve service delivery and operations.  Delivering training and Working within ASQA guidelines for RTO.  Maintaining Administration and delivery requirements for all courses / sites  Adept in MsExcel , Power point presentation, MS word and other computer programs.   Guide and support administration in efficient operations to improve communication with clients and Trainers . Show less

Performance Excellence Coach- Brisbane, QLD

• Mar 2014 - Nov 2014

Coordinating all staff for continuous improvement projects to improve existing processes. Give advice to top management on Strategy for Improving service quality and operational efficiency. Monitor and review the baseline line data to ensure all steps are implemented to meet quarterly and yearly targets. Coordinating with staff and management for resources management and budgeting. Advice & Guide staff & management in identifying workplace hazards and action plan to ensure s safe and healthy work environment. Show less

Coordinator- Lean manufacturing- continuous improvement- HACCP

• Mar 2010 - Dec 2012

I am a process improvement & performance coach in training and implementation of Lean Manufacturing for a wide range of industries from Beverage, Timber & truck making. Coordinated and assisted team members in implementing multiple projects to improve business processes with results in quality, safety, health, OEE and other productivity improvement. I have assisted management and other teams to implement change Management Principles in the entire organisation to ensure that HACCP/ ISO 9001 and regulatory requirements are met . A)Perform Quality Audits in FMCG, manufacturing Industries under Quality improvement system. B) Liaise with all staff to implement quality improvements while following the QMS and HACCP standards. C) Perform Quality audits against HACCP requirements and GMP. D) Need Analysis for Organisations for suitability of training modules. E) Liaise with government departments and other agencies regarding the external audits. F) I worked autonomously on my performance with ethical and honest behaviour. G)I was chosen the Top performer in the Queensland as per AQTF standards after excellent feedback from clients. H) Liaise with all staff on the status of implementation of Correctives actions, quality outcomes, feedbacks from clients independently. I) Providing results in bottom line through trainings of CERT-III, CERT-IV, and Diploma Level. J) 5S trainings, Quick change overs, Mistake proofing, competitive Systems and practices, waste management. K) Got great results through the use of lean manufacturing tools and training team members. L) Implemented Lean Manufacturing Techniques in Superior Pak (Trans Pacific Industries), Bundaberg Brewd Drinks, Hyne Timbers, Megatoys, Steeline, CQ frames and Trusses(Gladstone), Baywood Products( Maryborough), Wide bay Block and Pavers, Carter Holt Harvey(Gympie). Show less

Continuous Improvement Leader - ISO 9001, EMS, OHSAS

• Jan 2005 - Jan 2010

Worked as lead auditor for ISO9001, EMS and ISO 18001 OHSAS. Also Worked as Continuous Improvement Expertise in Quality Auditing and Lean methodology. Training in 5S, kaizen, Process mapping, KRA, RCA and other quality improvement tools Managed 21 Departments in the Journey towards Continuous Improvement and Quality Management Worked as lead auditor for ISO9001, EMS and ISO 18001 OHSAS. Also Worked as Continuous Improvement Expertise in Quality Auditing and Lean methodology. Training in 5S, kaizen, Process mapping, KRA, RCA and other quality improvement tools Managed 21 Departments in the Journey towards Continuous Improvement and Quality Management

Service Executive

• Jul 1998 - Sep 1999

Managed Service Technicians and Continuous Improvement Projects for the Division. Managed Service Technicians and Continuous Improvement Projects for the Division.

Trainee Service Executive

• Aug 1997 - Jul 1998

Production Improvement projects for improving productivity and safety. Production Improvement projects for improving productivity and safety.