Experience

NEWACO GRUPO,SA

• Angola
• International Trade and Development
• 200 - 300 Employee

• Zonal Manager

  • Jan 2023 - Present



Big Bazaar - Future Retail

• India
• Retail
• 700 & Above Employee

• Store Manager

  • Apr 2015 - Jan 2023

  Managing 1,20,000 sq ft store with approximately 200 crore business PA. Managing 1,20,000 sq ft store with approximately 200 crore business PA.



Bharti Retail Ltd.

• Asst. Manager Operations

  • Feb 2011 - Jan 2023

  Handling store operations for 53,000 sq.ft. store.Acheiving sales target.Inventory Management & PI Accuracy.People management. Operate and reinforce the ways to minimize the operational expenditure for the store.Minimize shrinkage through coaching the team for billing accuracy, stock accuracy, making the associates vigilant about potential shoplifting cases, ensuring proper merchandise handling, ensuring correct PI and correct Price changes.Ensure In stock levels are maintained to ensure customer and reinforce Brand value in Consumer minds, by having high ordering accuracy, regular PI, and following the replenishment processes.Take daily briefing sessions to ensure two way communication and a highly motivated team.Ensure the Back room and Replenishment process/ controls in place.Responsible for store promotion activities through effective execution of store promotion plans, ensuring daily price updates (mark ups and mark downs) of merchandises in the department as per the system updates, giving feedback and new ideas.Drive top line sales through Up Selling, Cross Selling, Repeat selling, Store Hygiene, competition benchmarking, providing great customer service etcEffective scheduling and rostering, developing and leveraging multitasking skills of associates to improve operational efficiency.Ensure the associates follow the hygiene standards, and provide grooming sessions on personal hygiene as and when requiredEnsure the customer service standards are delivered all the time through driving the customer service culture amongst the team, providing coaching sessions on how to deal with different customer situations, & leading by example , interacting with customers at the first opportunity and taking timely actions according to the feedbackEnsure the store and store vicinity is neat and clean all the time reflecting/reinforcing brand image.. Show less

• Asst. Manager - Operations (Nasik, Maharashtra)

  • Feb 2011 - Mar 2018

  Handling Store Operations of Hyper Store (53,000sq. Ft.)



Star Bazaar (Tesco India)

• Department Manaer - Grocery

  • May 2009 - Apr 2011

  Hyper Market format, Handling Grocery Department Hyper Market format, Handling Grocery Department



Spencers Retail Ltd.

• Asst. Manager Operations

  • Oct 2007 - Mar 2009

  Worked as Store Manger (13000 Sq Feet) Worked as Store Manger (13000 Sq Feet)



Spencer's Retail Ltd

• Asst. Manager Commercial

  • Oct 2007 - Mar 2009

  Handled 11 - Stores) Job Descriptions:- Handling Store Inventory Inventory Management. Monitory PI Accuracy To ensure GRNs made on timely basis to avoid PI mismatch. Quarterly scheduling & execution of stock check throughout the region. Responsible for Shrinkage & Dump results. Daily count of high value items. Weekly count of top selling items. Weekly stock check for fruit & veg. department. Review & analyze stock and sales reports monitoring over & under stocks, implementing corrective action to be taken. Weekly analysis & review of Inventory vs Sales report in regional meet. Show less



Shoprite Hyper

• Grocery Merchandiser

  • Dec 2004 - Sep 2007

  South Africa's leading retail group Job Descriptions:- Handling Floor Operations Responsible for the stock holding & Stock Outs in the department. Ensuring effective merchandising of the product. To make sure ordering being done according to the rate of sale & promotional activities carried out on the product. Making sure that there is sufficient stock for the product for the Month End Advert Line or for the Market day line. Ensuring 100% reordering of required stocks to DC. Assuring and ensuring 100% customer satisfaction through excellent service. Show less



Amul

• Sales Representative

  • Dec 2003 - Nov 2004

  Job Descriptions: Handling Field Operations Appointing new retailers. Handling the network for 2 distributors. Achieving weekly sales targets. Increasing availability of product in market. Taking responsibility of Secondary sales. Introducing new scheme in the market. Job Descriptions: Handling Field Operations Appointing new retailers. Handling the network for 2 distributors. Achieving weekly sales targets. Increasing availability of product in market. Taking responsibility of Secondary sales. Introducing new scheme in the market.