RPA Project Manager

• Apr 2022 - Present

Project Management & Delivery: Responsible for managing multiple projects in parallel, including detailed activities planning and deliverables in consideration of stakeholders, budgets, timelines, issues, and complexity of the processes. Handling executive reporting, governance, project finance tracking & reporting, resource recruitment & scheduling, coordinating with technology infrastructure teams during UAT & deployments, change management & incident / risk management, maintaining RAID log and conducting weekly & steering committee meetings with executive leadership teams. Drive & implement change management, transition plan (including training & knowledge transfer). Mobilization of project management tools and dashboard reporting for multiple programs. Process Transformation & Process Optimization: Monitoring & delivering Process scope & driving solution build with UiPath, UiPath - Document Understanding Show less

Freelance Project Manager

• Feb 2022 - Apr 2022

Operated as a Project Manager for closing out delivery of an App deployment using OutSystems platform. Tasks included activity monitoring, resource management, stakeholder management, etc. Operated as a Project Manager for closing out delivery of an App deployment using OutSystems platform. Tasks included activity monitoring, resource management, stakeholder management, etc.

Senior Management Consultant

• Feb 2021 - Feb 2022

Project Management & Delivery: End to end project scope defined and delivered for multiple clients. Process Discovery & Business Analysis: Gather, articulate & confirm business requirements & rules, and build ‘AS-IS’ & ‘TO-BE’ flows & detailed PDDs along with SDD. Project Delivery aligned to SDLC practices, including Qualification document, PDD, SDD, UAT Report, Cyber Security documentation, Commissioning documents, Robot Handover Document, Benefit Calculation template, Deployment Checklist, applied across BluePrism & UiPath projects. Consulting & Advisory supported in multiple proposal builds (RFP & RFQ tasks) for multiple contracts, collaborating. Operations: Single-handedly implemented a collaboration dashboard enabling one-stop environment for Opportunity pipeline monitoring, Financial Analysis, Utilization, Resource Forecasting & Billing for the Canada Intelligent Automation team Show less

Business Transformation Consultant

• Jul 2020 - Oct 2020

IT Delivery Manager - Intelligent Automation

• Apr 2017 - Jul 2020

Project Delivery & Advisory Manager for RPA identifying & delivering Business Process Automation using UiPath, Automation Anywhere, for a major Canadian Utilities Corporation (multi-million dollar project) & Aerospace & Technology Solutions provider respectively. Responsible for Process identification, Pilot to Production. Significant Projects - Shared Services - 25+ robotic process solutions for Utilities, FMCG, Logistics, Aerospace; clients resulting in significant costs & effort optimization Supply Chain - 10+ automation initiatives for Utilities, Logistics clients, Aerospace HR Operations & Learning & Development - 15+ robotic process automations & process optimization solutions resulting in major cost avoidance, increased quality and effort reduction for Utilities, FMCG , Aerospace Tools used: Automation Anywhere, UiPath, Workfusion, Blueprism, IBM Watson, Google Dialogflow Show less

Information Technology Operations Manager

• Jun 2014 - Mar 2017

Responsible for Digital Operations & Accenture Interactive Governance, Budgeting & Reporting activities; including resource management reporting, program level management reporting. Significant Projects - PMO support for Accenture Digital including Governance, Reporting & Leadership support PMO support for Accenture Interactive including Governance, Reporting & Leadership support Responsible for Digital Operations & Accenture Interactive Governance, Budgeting & Reporting activities; including resource management reporting, program level management reporting. Significant Projects - PMO support for Accenture Digital including Governance, Reporting & Leadership support PMO support for Accenture Interactive including Governance, Reporting & Leadership support

Information Technology Service Management Manager

• Jan 2007 - Jun 2014

Contract Service Management & Project Management lead for major clients across Social Media, Wealth Management, Insurance, Telecom, Utilities & Energy, Logistics & FMCG industries. Responsible for Transition & end to end Framework setup. Significant Projects Major Social Media Company's Service Management tasks including Client & Stakeholder management, along with transition support Multiple Fortune 500 clients Operations transition support including setting up entire Service Management framework including Performance Management, Governance, Incident & Problem Management. Responsible for Escalation Management, Client & Stakeholder Management, etc Show less

Team Leader - Contract Administration

• Aug 2004 - Feb 2007

Major Responsibilities - Contract Management for major corporate clients (including Fortune 100 clients) for Hewlett Packard, including renewals, contract amendments, closures. Major Responsibilities - Contract Management for major corporate clients (including Fortune 100 clients) for Hewlett Packard, including renewals, contract amendments, closures.

Process Associate

• Oct 2002 - Aug 2003

Responsibilities - Invoice Processing Resolving queries and coordinating with Clients Responsibilities - Invoice Processing Resolving queries and coordinating with Clients