Experience

Nextqore Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Head of Technology, Product Development and Customer Service

  • Feb 2022 - Present



Reliance Communications

• India
• Telecommunications
• 700 & Above Employee

• Executive Vice President - Head IT and IDC Operations

  • Mar 2019 - Feb 2022

• Executive Vice President - Head IT

  • Feb 2016 - Feb 2022

  • Led IT shared services supporting large conglomerate of INR 2500 crore business. Accountable for an overall annual IT budget of ~ INR 183 crore. • Spear headed IT integration strategy for Aircel and MTS merger with RCOM • Responsible for end-to-end service delivery, process improvements and technology innovations and cost optimization. • Managed large IT teams by balancing employee satisfaction & engagement while meeting corporate resource optimization objectives without… Show more • Led IT shared services supporting large conglomerate of INR 2500 crore business. Accountable for an overall annual IT budget of ~ INR 183 crore. • Spear headed IT integration strategy for Aircel and MTS merger with RCOM • Responsible for end-to-end service delivery, process improvements and technology innovations and cost optimization. • Managed large IT teams by balancing employee satisfaction & engagement while meeting corporate resource optimization objectives without impacting business outcome, during multiple economic and organization’s downturn. • Introduced DevOps concept and adopted continuous development and integration factory-based model to deliver 200+ major business requirements annually

• Vice President - Head- OSS/BSS and Solution Architecture Group at Reliance Communications Ltd

  • Oct 2003 - Feb 2016

  • Liaised with CEOs and other key stakeholders of Reliance business verticals and served as a primary business interface for all IT initiatives • Managed an annual IT spend budget of INR 75Cr on Capex and INR 183Cr of Opex; involved in budgeting activities of estimation, forecast and compliance • Led all IT initiatives to support RCOM’s 4G roll-out with very little IT investment, without disrupting existing business outcome and reusing all the Systems and Interfaces, resulting in… Show more • Liaised with CEOs and other key stakeholders of Reliance business verticals and served as a primary business interface for all IT initiatives • Managed an annual IT spend budget of INR 75Cr on Capex and INR 183Cr of Opex; involved in budgeting activities of estimation, forecast and compliance • Led all IT initiatives to support RCOM’s 4G roll-out with very little IT investment, without disrupting existing business outcome and reusing all the Systems and Interfaces, resulting in tremendous cost saving for the company • Delivered many digitization and automation/innovation projects to support revenue generating business product launches • Showcased multiple innovative mobile app solutions to the business to improve sales channel incentive such as sales force, retailer and distribution partners • Requirement Definition, Architecting, and Delivering multiple Fixed Line and Mobility Business Product with focus on Re-usability, lower TCO and Timely Delivery Architectural Initiatives : • Led IT landscape architecture initiatives to support changing business requirements • Implementation of SIP Trunk and IMS for Fixed line Business • Ensured maximum re-usability by designing appropriate system components and by enforcing architecture principles and policies, which lead to overall TCO reduction • Managed end-to-end development and delivery of OSS/BSS platform that supported entire Reliance business • Implementation of Entire Fixedline (Wireline) Product on top of Mobility Platform to minimize on Cost and maximize on inter-operability and flexibility, Involved in laucnh of more than 25 products right from Requirement definition till the customer On-boarding • Implemented CMMI Level-3 processes for development and architecture framework • Ideated an innovative e-recharge solution, which was adopted by all operators later in India, a flexible payment mechanism and customer experience tool, and developed in partnership with 3rd party vendors

• GM

  • Oct 2001 - Oct 2003



Wipro

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Manager - Tes Group

  • Mar 2001 - Oct 2001



Reliance Industries Limited

• India
• Oil and Gas
• 700 & Above Employee

• Head Automation – Manufacturing & Quality Control

  • Aug 1996 - Mar 2001



Grasim Industries Limited | Pulp & Fibre

• India
• Textile Manufacturing
• 700 & Above Employee

• Sr Developer

  • Aug 1992 - Aug 1996