Information Technology Manager

• Apr 2023 - Present

Infra Solution Architect

• Jan 2016 - Apr 2023

• Design, build and operate AEON MY, AEON BIG, AEON Maxvalue, AEON Wellness, Aeon Daiso and AEON Credit Services LAN and WAN infrastructure which amounting to 72 large stores, 94 sub stores and 3 data centers. • Actively involved in the transition of AEON and its subsidiaries LAN and WAN from Hewlett Packard Enterprise to VINX. • Achieved 65% cost saving after migrated the WAN infrastructure from TM MPLS network to PCIDSS certified broadband solution and named best employee of the year for year 2016. • Created training materials and procedures for engineering and operation teams to operate the WAN and LAN infrastructures. • Guide and supervise 10 engineers for their growth and productivity in the organization and awarded with ’Gold Award' (Achievement) in year 2017. Show less

Technical Operations Manager

• Oct 2007 - Dec 2015

• Interface with customers to capture business requirements and involved in designing and implementing the IT solutions ranging from network, servers and voice products. • Coordinated between various teams in the organization to deliver the project/solution successfully in time to the customer. • Managed 25 engineers and guided them to achieve their KPIs and supervise them in day to day activities. • Interface with customers to capture business requirements and involved in designing and implementing the IT solutions ranging from network, servers and voice products. • Coordinated between various teams in the organization to deliver the project/solution successfully in time to the customer. • Managed 25 engineers and guided them to achieve their KPIs and supervise them in day to day activities.

IT Support Engineer

• Sep 2006 - Sep 2007

• On-site engineer to interface with Westport (Port Klang) users and attend to network and server related problems. • Managed 15 engineers and guided them to achieve their KPIs and supervise them in day to day activities. • Actively involved in launching of new container terminal (CT4) • On-site engineer to interface with Westport (Port Klang) users and attend to network and server related problems. • Managed 15 engineers and guided them to achieve their KPIs and supervise them in day to day activities. • Actively involved in launching of new container terminal (CT4)

Technical Support Engineer

• Jan 2002 - Aug 2006

• Implemented wired and wireless LAN solutions in various customer premises. • On-site at customer premise to troubleshoot and x network related problems. • Repair and refurbish servers and laptops. • Implemented wired and wireless LAN solutions in various customer premises. • On-site at customer premise to troubleshoot and x network related problems. • Repair and refurbish servers and laptops.