Systems Engineer

• Sep 2019 - Present

Infrastructure Engineer

• Apr 1996 - Sep 2019

IBM Australia 1996 - Current Key Achievements • Deployed Windows 2016, Windows 2012, Windows 2008 physical and virtual servers • Implemented new Active Directory environment for Home Affairs including Domain Controllers, AD DNS and GPO’s to be used by IBM staff to manage Home Affairs Corporate domains • Configured and supported Microsoft Application Servers, IIS servers and Clustered Servers in an Active Directory environment. • Designing, testing and rollout of DNS/DHCP for major client with 2000+ workstations Australia wide. • Worked as a Client facing Windows lead in an AGILE Engine room at The Department of Transport and worked on client issues, reducing server provisioning time and increasing efficiency. • Used Power Shell scripts for automation • VMware ESXi\vSphere\VSA implementation and administration including CPU\Memory\Storage allocation, snapshots, cloning, OVA export\import, storage vMotion and VM provisioning through updated templates. • Windows Server hardening and security compliance to agreed customer standards • Coordinated testing of IBM ICO Private cloud portal for server provisioning on the Dept. Of Transport account • Liaise with IBM Malaysia and IBM India Technical SMEs for project related tasks where I was involved with training and providing documentation for end to end server build process and compliance requirements. • Migration of physical Intel Servers to Virtual servers both P2V and V2V • Implemented and managed Symantec Antivirus Parent Server and Endpoints • Participated in Disaster Recovery testing as a Subject Matter Expert • Configured and supported Microsoft Windows Server, Clustering, RDS and IIS. • I have successfully migrated Windows 2003 AD to Windows 2012 AD involving multiple domain controllers and multiple sites in Australia for the Fiserv account. • Liaised with client, 3rd party Vendors and application support teams to achieve smooth project implementation. Show less

Field Support Engineer

• Oct 1990 - Mar 1996

• Worked on PC installation repair and maintenance • Attended showroom with customer queries • Provided field support • Worked on PC installation repair and maintenance • Attended showroom with customer queries • Provided field support