Experience

Budget Rent a Car, UAE

• United Arab Emirates
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Workshop Supervisor

  • Apr 2014 - Present

• Workshop Coordinator

  • Apr 2014 - Jul 2022

  Forecasts goals and objectives for the department and strives to meet them.• Hires, trains, motivate, counsels and monitors the performance of all service department staff.• Monitors and controls the performance of the department using appropriate reports, tracking systems and surveys.• Strives for harmony and teamwork within the department and with all other departments.• Develops and implements a marketing plan which promotes new and repeat business.• Accounts for all documents; ensures that none are missing, and all are processed correctly.• Directs and schedules the activities of all department employees.• Facilitates and/or conducts technical training to employees• Monitors technicians' daily productivity reports and corresponding payroll records.• Monitors and follows up on parts orders with the parts division to ensure availability.• Establishes and maintains good working relationships with customers to encourage repeat and referral business.• Informs repair technicians of time allowances on each repair order.• Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.• Ensures that the work areas and customer waiting area are kept clean.• Prepares pricing guides and maintenance menus for frequent labor operations.• Establishes and maintains 24-hour follow-up with all customers to confirm satisfaction with the service experience.• Maintains safe work environment.• Maintains a professional appearance.• Other tasks as assigned by Service Manager



Abu Dhabi Vocational Education and Training Institute (ADVETI)

• United Arab Emirates
• Higher Education
• 400 - 500 Employee

• Automobile Teacher

  • Sep 2011 - Jun 2022

  Conducting theory classes on the Automobile Subject and giving Practical worksMAIN TOPICS OF TECAHING FOR THE BTEC LEVEL-3 EXTENDED DIPLOMA STUDENTS Vehicle Electrical and Electronic Principles Engine Electrical Charging and Starting Systems Petrol Injection Systems for Spark Ignition Engines Operation and Testing of Vehicle Electronic Ignition Systems Vehicle Electronic Ancillary and Information Systems Heavy Vehicle Braking Systems Vehicle ProjectMAIN TOPICS OF TECAHING FOR THE BTEC LEVEL-2 EXTENDED CERTIFICATE STUDENTS Vehicle Engine System Principles Routine Vehicle Maintenance



Jasaf Building Technology

• United Arab Emirates
• Construction
• 1 - 100 Employee

• Workshop Supervisor

  • Apr 2007 - Jul 2011

  Ensure full utilisation of workshop available labour and resources to achieve planned operational targetsSupervise subordinates to produce quality workAssist the staff technically and trains themEnsure that the technicians carry out the jobs within the allotted time. Ensure the most effective use of available time and equipment.Ensure all pre-orders are approved and obtains customer approval for all additional work Ensure full utilisation of workshop available labour and resources to achieve planned operational targetsSupervise subordinates to produce quality workAssist the staff technically and trains themEnsure that the technicians carry out the jobs within the allotted time. Ensure the most effective use of available time and equipment.Ensure all pre-orders are approved and obtains customer approval for all additional work



CAD Center

• India
• Professional Training and Coaching
• 1 - 100 Employee

• CAD Engineer

  • Mar 2006 - Mar 2007

  Giving training for Cad students and Making shop drawings for commercial buildings and road drawings in CAD 2006&2007. Giving training for Cad students and Making shop drawings for commercial buildings and road drawings in CAD 2006&2007.



S N TRUST INDUSTRIAL TRAINING CENTER

• Workshop Instructor

  • Sep 2001 - Mar 2005

  Conducting theory classes on the Automobile Subject and giving Practical works, Maintain discipline among Trainees and maintaining the Machines in the workshop Conducting theory classes on the Automobile Subject and giving Practical works, Maintain discipline among Trainees and maintaining the Machines in the workshop



NIKHIL TAJ MARUTHI/SUZUKI AUTHORISED SERVICE CENTER

• AUTOMOBILE SERVICE ADVISOR

  • Apr 1999 - Sep 2001

   Receiving customer request for the vehicle service and issue job cards for the work. Following up with workshop for timely preparation of the vehicle Schedule jobs and make estimation for the service to be undertaken Inspecting and approving warranty claims Delivering the vehicle to customer with final check-up and coasting  Receiving customer request for the vehicle service and issue job cards for the work. Following up with workshop for timely preparation of the vehicle Schedule jobs and make estimation for the service to be undertaken Inspecting and approving warranty claims Delivering the vehicle to customer with final check-up and coasting



KERALA STATE TRANSPORT CORPARATION

• APPRENTICESHIP TRAINEE

  • Oct 1998 - Apr 1999