Experience

Wivenhoe House Hotel

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Revenue and Reservations Manager

  • Dec 2022 - Present



Park Plaza Ludhiana

• India
• Hospitality
• 1 - 100 Employee

• Front Office Manager

  • Oct 2021 - Sep 2022

  Managing the daily operations of Rooms Division Front Office and Reservation as Department Head for 114 Keys Work in direct alignment with Management , Executive Housekeeper and Chief Engineer to maximize the business opportunities and guest stay satisfaction. Managing the daily operations of Rooms Division Front Office and Reservation as Department Head for 114 Keys Work in direct alignment with Management , Executive Housekeeper and Chief Engineer to maximize the business opportunities and guest stay satisfaction.



The Lalit Suri Hospitality Group

• India
• Hospitality
• 700 & Above Employee

• Duty Manager

  • Feb 2020 - Oct 2021

  Compilation and implementation of operational checklists at various levels of Front Office operations. Preparing duty rosters. Generating the daily revenue report of the hotel. Formalized and implemented procedures in accordance with the annual internal audit recommendations. Interaction with guests through mailers and more often, in person. Follow-up on guest feedback and subsequent screening of follow - up actions. Regular training of all new and existing employees. Generating the daily sales report of the hotel. Show less



Le meridien New Delhi

• New Delhi Area, India

• Assistant Manager

  • Apr 2017 - Feb 2020

  Assistant Manager Assistant Manager



Le Méridien Hotels & Resorts

• Hospitality
• 700 & Above Employee

• Front Office Executive

  • Jun 2011 - Apr 2017