Rajat Anil Jain
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Bio
Experience
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ThrivePass
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United States
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Health, Wellness & Fitness
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1 - 100 Employee
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Jan 2021 - Present
Responsibility includes -Importing the eligible COBRA candidates to the CP system, working with the clients to get the proper files, creating the crosswalk, working with the IT team for the automation, resolving errors, and coming out with creative solutions.-Importing the Pretax files to the Alegeus system, working with the clients, building the files in proper accepted ways, creating the crosswalk, working with the IT team for the automation, parser testing and bugs reporting.-Automation of ThriveAccount files, working with the clients, helping clients to build the file, creating the crosswalk for automation, working with the IT team for the automation, resolving errors.-Database Management - Applying SQL querries to insert new data, pulling reports, analyzing data on excel. Show less
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Apr 2019 - Dec 2020
-Responsible for customer relationships.Responsibilities include: Maintaining SLAs, tracking KPIs for the team and individuals, training employees on new processes and products, new features/products and troubleshooting customer issues, Fulfillment of purchases and cancellations with external vendors, responding to customer inquiries (via email), identifying areas for optimization and automation, projects end to end and managing the support portal (Freshdesk).
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Fusion Business Solutions (P) Limited (FBSPL)
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United States
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Business Consulting and Services
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500 - 600 Employee
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Associate
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Oct 2018 - Mar 2019
Responsible for managing the client's work. Gathering data, generating reports, and sending them to the clients as well as seniors. Working on the projects and delivering the reports on time. Analyzing the working on a project working. According to analysis making the improvement plans. Meeting clients virtually and discussing areas of improvement. Responsible for managing the client's work. Gathering data, generating reports, and sending them to the clients as well as seniors. Working on the projects and delivering the reports on time. Analyzing the working on a project working. According to analysis making the improvement plans. Meeting clients virtually and discussing areas of improvement.
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SamSons Petro Chemicals
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Udaipur Area, India
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Sales Executive
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Sep 2016 - Oct 2018
Responsible for managing the project related all the work., Coordinating with the clients and working accordingly. Collecting data from the clients. Deciding the team-wise targets. Responsible for checking the daily achievements. Generating reports and sending them to the clients as well as seniors. Analysing the working on a project working. According to analysis making the improvement plans. Motivating the team members for working. Responsible for training of the new resources in the support staff. Managing the projects budget and accordingly planning for the future activities. Show less
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Hindustan Zinc
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India
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Mining
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700 & Above Employee
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Summer Trainee
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Jun 2014 - Aug 2014
A real-life experience of working and understanding of Electrical Machines and Power System. Working with the team to solve the problems getting into the system. Understanding how maintenance is important in a company to keep the employees safe and to deliver the best from the machines. Visited different industrial shops (such as HMVP, HMTP, FFP, etc.) and the separate substation of the plant an idea of the different processes carried out like repair work of motors, transformers, circuit breakers, and relay arrangements. Show less
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Education
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G.H. Raisoni Societys, College of Engineering and Management,Pune
Bachelor's degree, Electrical Engineering Technologies/Technicians